Channel Team Lead
2 days ago
We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.
Key job responsibilities
· Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
· Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
· Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
· Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
A day in the life
Core Job Fundamentals:
1- Monitoring performance of the program daily.
2- Own network compliance score for the associated accounts.
3- Coordinating with various stakeholders to resolve partners escalations.
Internal stakeholders:
Program POC
DS Manager
DS Team Leaders
Fleet Supervisor
Procurement
Payment Team
Learning Ambassador
Basic Qualifications:
- Bachelor's degree in Executive Assistant or Business Administration
- Experience in program management, logistics, operations, transportation, learning or a related field
- Experience managing a team
- 1+ years of performance metrics, process improvement or lean techniques experience
Preferred Qualifications:
- Experience as a business analyst, data analyst, or in a statistical analysis role
- Experience working with and managing third party vendors
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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