Commercial Manager

Role Overview:

Converted is hiring a
Commercial Manager
to own the commercial strategy and revenue for one of our products (Flyerz, ConvertedLeads, ConvertedOrders, ConvertedPay, or others in the portfolio). You'll turn product capabilities into revenue: define go-to-market, set pricing and packaging, lead sales motions, and build high-impact partnerships. This is a hands-on role for someone who likes being close to deals, data, and strategy at the same time.

Job Responsibilities:

Commercial Strategy & Revenue Growth

• Define and execute the go-to-market strategy for your product line (ICP, segments, channels, motions).
• Own pricing, packaging, and commercial models aligned with customer value and unit economics.
• Build and manage revenue forecasts, pipeline, and sales targets; report performance regularly.

Sales Leadership & Partnerships

• Lead a focused commercial/sales pod targeting:
• Direct clients (brands, retailers, service businesses, etc.)
• Channel partners (agencies, platforms, affiliates, networks).
• Negotiate contracts (subscriptions, usage, or hybrid).
• Identify, close, and manage strategic partners that drive volume, distribution, or product stickiness.

Customer Acquisition & Retention

• Work with Marketing on demand-gen campaigns that clearly communicate product value and differentiation.
• Partner with Customer Success on expansion plays: upsell to higher tiers, cross-sell other Converted products, and drive higher usage/spend.
• Feed customer insights and win/loss analysis into messaging, packaging, and sales playbooks.

Product & Market Insights

• Bring structured, quantified feedback from customers and partners into Product and Engineering.
• Track performance KPIs (conversion, ROAS/ROI where relevant, LTV, churn, adoption) and recommend commercial changes.
• Monitor market and competitive landscape and translate it into commercial opportunities or risks.

Cross-Functional Collaboration

• Partner with Product, Marketing, CS, and Analytics to ensure every new feature has:
• A clear commercial narrative
• A launch plan
• Defined success metrics.
• Co-own KPIs such as CAC, payback period, LTV, churn, expansion revenue, and partner-sourced pipeline.

Brand & Thought Leadership

• Represent Converted in events, webinars, and partner forums.
• Contribute to case studies, playbooks, and content that strengthen Converted's commercial reputation across the markets we serve.

Job Requirements:

• Experience:
  5+ years in commercial roles (sales, business development, or commercial management), preferably in SaaS, adtech/martech, payments, or data/automation platforms.
• Domain Understanding:
  Experience with performance marketing, customer acquisition/retention, or lead/revenue generation in any demand-driven industry.
• Strategic GTM:
  Proven track record designing and executing go-to-market plans, pricing models, and partnership strategies.
• Analytical:
  Strong data orientation; comfortable with metrics like CAC, LTV, conversion, ROAS/ROI, churn, and pipeline coverage.
• Leadership:
  Experience leading or mentoring commercial/sales teams or pods; accountable for targets.
• Communication:
  Strong negotiation, storytelling, and stakeholder management skills.
• Technical Fluency:
  Comfortable working with SaaS tools, marketing/automation platforms, and integrations.
• Mindset:
  Entrepreneurial, hands-on, and comfortable operating in a high-growth, fast-moving environment.

Benefits:

• Work from Anywhere, yes this remote base opportunity with the availability of hybrid options.
• We love flexibility Manage your own work schedule. We trust the people we hire.
• Competitive package.
• Paid time off.
• Fun benefits & perks that you will enjoy
• Trusting, ego-free and truth-seeking team members
• See something you want to improve? Awesome. We're a flexible and collaborative team that is always learning and growing.

About Converted

Converted builds products that help businesses grow revenue through smarter advertising, customer data, and automation. Our suite covers:

• Flyerz – lightweight ads product for smaller and local businesses
• ConvertedLeads – lead generation and activation for sales-driven verticals
• ConvertedOrders – order and revenue intelligence
• ConvertedPay – orchestration of ad spend and payments across channels
• ConvertedPro – automated ads, catalog/data intelligence, and multi-channel activation

We work with businesses in multiple industries where demand generation, leads, and transactions matter — not just e-commerce.