Arabic Call Center Agent
1 day ago
Location: Near Nasr City, Cairo
Employment Type: Full-time . from 10:00 AM to 06:00 PM
About the Role:
We're looking for energetic and motivated Arabic-speaking Call Center Agents to join our
Supply Growth Team. In this role, you'll be responsible for making outbound calls to drivers,
guiding them through our onboarding process, and supporting them to successfully start driving
with our platform.
Your goal is to enhance driver conversion by providing clear communication, strong follow-up,
and excellent service throughout the activation journey.
Key Responsibilities:
• Conduct outbound calls to potential drivers to support them through registration,
document submission, and first trip readiness.
• Clearly explain company offers, requirements, and processes to ensure smooth
onboarding.
• Encourage driver activation and resolve any concerns that may delay their start.
• Maintain accurate records of interactions and updates in the system.
• Collaborate with operations and field teams to improve driver conversion and experience.
• Meet and exceed daily and weekly performance targets.
Requirements:
• Excellent command of Arabic (spoken and written); English is a plus.
• Previous experience in call centers, tele sales, or customer service is an advantage.
• Strong communication and persuasion skills.
• Positive attitude and results-driven mindset.
• Ability to work under pressure and adapt to changing priorities.
salary : 7000 EGP ++
Medical- Social Insurance
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