English Call Centre Specialist

7 days ago

Cairo, Cairo, Egypt Tabby | تابي Full time 40,000 - 60,000 per year

Company Description

Tabby empowers users to take control of their finances by transforming how they shop, save, and manage money. Trusted by over 14 million users, Tabby enables individuals to maximize their financial potential while offering flexible payment solutions through partnerships with renowned brands like SHEIN, Amazon, Adidas, and IKEA. Serving Saudi Arabia, the UAE, and Kuwait, Tabby supports over 40,000 global brands and small businesses to drive growth and foster customer loyalty. The company's innovative technology and financial solutions have garnered a $1.5 billion valuation backed by top-tier investors such as Wellington Management, PayPal Ventures, and Mubadala Investment Capital.

Role Description

This is a full-time, on-site role located in Cairo for an English Call Centre Specialist. Responsibilities include handling customer inquiries in English, providing exceptional customer service, effectively communicating solutions to customer concerns, and managing call center interactions with professionalism and empathy. Additional duties encompass answering product and service-related queries, resolving issues in a timely manner, and maintaining accurate records of customer interactions.

Qualifications

  • Strong English language skills, with experience in English Teaching or Translation
  • Effective Communication and Customer Service abilities, including active listening and problem-solving
  • Experience in Training or coaching for skill-building purposes is an advantage
  • Ability to work in a team-oriented environment and adapt to a fast-paced setting
  • Organized and detail-oriented approach to handling tasks and maintaining records
  • Proficiency in using call center software and tools is an added advantage
  • Bachelor's degree or equivalent experience in a relevant field

  • Call centre English speaker

    7 days ago

    Cairo, Cairo, Egypt (no title) Full time 10,000 - 20,000 per year

    Job SummaryWe are seeking a customer-focused and articulate English-speaking Call Center Agent to join our team. The ideal candidate will handle inbound and/or outbound calls, assist customers with inquiries, provide product or service information, and ensure a high level of customer satisfaction. This role requires strong communication skills, a positive...

  • Call Center Specialist

    5 days ago

    Cairo, Cairo, Egypt Groovy Aesthetic clinics Full time 12,000 - 18,000 per year

    Company DescriptionGroovy Aesthetic Clinics is dedicated to enhancing overall well-being, both inside and out. Offering a range of medical-grade spa services, the clinic provides cutting-edge treatments for the whole body, including dermal fillers, laser procedures, nutrition consultation, spa services, and a modern gym. With an emphasis on professionalism...

  • Quality Monitoring Specialist b2 English

    5 days ago

    Cairo, Cairo, Egypt Xceed Full time 28,800 - 45,000 per year

    Xceed is hiring Quality Specialist- (Call Center/GSM)Requirements: -English level B2-Quality experience as Quality for 1 year. Call Center and GSM Mobile background -Experience in the telecom industry (Accounts) is a must -COPC awareness and knowledge

  • English Quality Specialist "Telecommunication industry"

    5 days ago

    Cairo, Cairo, Egypt Quality Inn & Full time

    We're hiring Quality Specialist-(Call Center/GSM)Requirements:-English level B2-Quality experience as Quality for 1 year.-Call Center and GSM Mobile background.-Experience in the telecom industry (Accounts) is a must like -COPC awareness and knowledge.

  • Call Center Specialist

    7 days ago

    Cairo, Cairo, Egypt Grow More Company Full time 180,000 - 360,000 per year

    Company DescriptionGrow More specializes in building high-performance call center teams for businesses by sourcing customer service professionals with strong technical and communication skills, ensuring customer-focused service at every interaction. With expertise in call center operations, KPIs, and customer experience standards, the company provides...

  • English Call Center

    7 days ago

    Cairo, Cairo, Egypt Raya CX Full time 24,000 - 40,000 per year

    Company DescriptionRAYA Customer Experience (RAYA CX) provides next-generation BPO and customer experience management for clients across various industries. Since 2001, RAYA CX has partnered with Fortune 1000 companies in North America, Europe, the Middle East, and Africa. RAYA CX offers integrated business process outsourcing solutions supported by advanced...

  • HBEG - Contact Centre

    7 days ago

    Cairo, Cairo, Egypt HSBC Full time 10,000 - 30,000 per year

    Some Careers Have More Impact Than Others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...

  • English Call Center Agent

    5 days ago

    New Cairo, Cairo, Egypt Teleperformance, Careers Full time 12,000 - 24,000 per year

    Company DescriptionTeleperformance is a global leader in customer experience management operating in over 80 countries worldwide. Established in Egypt in 2007, the company now operates seven locations across New Cairo, Mohandeseen, Kattameya, Alexandria, and Tanta. Teleperformance runs more than 45 projects catering to clients in various industries,...

  • Zero Calls

    3 days ago

    Cairo, Cairo, Egypt ETISAL International Group Full time 158,400 - 168,000 per year

    Company DescriptionETISAL International Group, a leading Business Process Outsourcing (BPO) company in the Middle and Far East, specializes in delivering high-value, innovative, and customized solutions to meet the unique needs of its clients. With years of expertise, the company focuses on helping businesses optimize their operations and improve customer...

  • Care Centre Officer- Medical 1

    23 hours ago

    Cairo, Cairo, Egypt Allianz Insurance Full time

    JOB OVERVIEW: .    The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales and are dealt with the highest standards of customer service. will also document...