Quality Monitoring Specialist b2 English
4 days ago
Xceed is hiring Quality Specialist- (Call Center/GSM)
Requirements: -English level B2
-Quality experience as Quality for 1 year. Call Center and GSM Mobile background -Experience in the telecom industry (Accounts) is a must -COPC awareness and knowledge
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Cairo, Cairo, Egypt Quality Inn & Full timeWe're hiring Quality Specialist-(Call Center/GSM)Requirements:-English level B2-Quality experience as Quality for 1 year.-Call Center and GSM Mobile background.-Experience in the telecom industry (Accounts) is a must like -COPC awareness and knowledge.
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Quality monitoring specialist
6 days ago
Cairo, Cairo, Egypt Xceed Full time 60,000 - 120,000 per yearXceed is hiring Quality monitoring Specialist- (Call Center/GSM)Requirements:-English level B2-Quality experience as Quality for 1 year. Call Center and GSM Mobile background-Experience in the telecom industry (Accounts) is a must-COPC awareness and knowledge
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Monitoring specialist
6 days ago
Cairo, Cairo, Egypt Xceed Full time 30,000 - 40,000 per yearcall center quality specialist's job description includes monitoring and evaluating agent interactions (calls, chats, emails) to ensure adherence to company standards and compliance with policies. Key duties involve analyzing performance data to identify trends, providing constructive feedback to agents, and collaborating with training teams to develop...
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Quality Monitoring Specialist
6 days ago
Cairo, Cairo, Egypt Xceed Full time 60,000 - 120,000 per yearRole Description :This is a full-time Quality Specialist role based in Maadi, Egypt, at Xceed. The Quality Specialist will be responsible for monitoring and evaluating inbound, outbound, and back-office services to ensure compliance with quality standards. Daily tasks include conducting quality assessments, providing feedback to agents, and analyzing...
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GSM - Customer Service Monitoring specialist
6 days ago
Cairo, Cairo, Egypt Xceed Full time 20,000 - 30,000 per yearwe are looking for a quality specialist to monitor callsYOU MUST HAVE :Telecom - gsm industry experience as a call center and customer care representativeQuality role or tasks in call center industry-B2 English level
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Quality Specialist
6 days ago
Cairo, Cairo, Egypt Xceed Full time 80,000 - 120,000 per yearXceed is hiring Quality Specialist- (Call Center/GSM) Requirements:-English level B2-Quality experience as Quality for 1 year. Call Center and GSM Mobile background-Experience in the telecom industry (Accounts) is a must -COPC awareness and knowledge
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B2- English Speakers
6 days ago
Cairo, Cairo, Egypt Raya CX Full time 18,000 per yearCompany DescriptionRAYA Customer Experience (RAYA CX) is a leading provider of next-generation business process outsourcing (BPO) and customer experience management services. Since 2001, RAYA CX has been a trusted partner for customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and...
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Quality specialist
2 days ago
Cairo, Cairo, Egypt Xceed Full time 20,000 - 40,000 per yearcall center quality specialist monitors and evaluates customer interactions (calls, chats, emails) to ensure they meet company standards and improve customer satisfaction. Key responsibilities include providing constructive feedback to agents, analyzing performance data to identify trends, conducting audits, participating in calibration sessions, and...
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Quality Department Specialist
2 days ago
Cairo, Cairo, Egypt NEXperience Full time 15,000 - 30,000 per yearCompany DescriptionNEXperience is a customer experience (CX) innovation leader redefining engagement for global brands. By combining top-tier talent, advanced AI technology, and deep industry expertise, the company delivers scalable, nearshore solutions in customer support, digital sales, and back-office operations. Trusted by fast-growing startups and...
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Offshoring training and quality specialist
6 days ago
Cairo, Cairo, Egypt NEXperience Full time 15,000 - 30,000 per yearCompany DescriptionNEXperience is a customer experience innovation company revolutionizing how global brands interact with their customers. By combining exceptional talent, advanced AI, and industry expertise, NEXperience offers scalable nearshore solutions in customer support, digital sales, and back-office operations. Trusted by both emerging startups and...