E-Commerce & Sales Manager
6 days ago
Key Responsibilities:
• Develop and implement the company's e-commerce and online sales strategy.
• Manage all online sales channels — including pricing, listings,
and promotions.
• Oversee sales funnel optimization and conversion rate improvements across all platforms.
• Work closely with marketing to execute performance-driven campaigns aimed at maximizing sales
and ROI.
• Track and analyze key metrics: GMV, conversion rate, repeat purchase, CAC, and retention.
• Supervise daily marketplace operations and ensure accurate product data and stock availability.
• Lead a team (Marketplace Coordinator, CRM Specialist) to ensure seamless online customer
experience.
• Coordinate with Supply Chain and Finance for order fulfillment, logistics, and reporting.
• Utilize Odoo ERP and analytics tools for reporting, forecasting, and performance tracking.
Qualifications & Experience:
• Bachelor's degree in Business, Marketing, or related field.
• 7–10 years of experience in FMCG or e-commerce sales management.
• Strong understanding of digital commerce platforms and online consumer behavior.
• Hands-on experience with Amazon Seller Central, Jumia, and other e-commerce tools.
• Proficiency in ERP systems (preferably Odoo).
• Commercially focused, analytical, and data-driven mindset.
• Strong leadership, communication, and negotiation skills.
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