Retention Advisor

2 weeks ago


Qesm El Maadi Cairo, Egypt ETISALAT BUSINESS CONNECTION Full time

Shape the Future of Experience with
e& CX Solutions

At
e&
, we're not just delivering services—we're transforming experiences. We're looking for a visionary professional to join our team and help us lead the charge in Experience & Customer Experience Solutions. As a leader in innovative customer strategies, e& is committed to redefining how businesses interact with customers, combining advanced AI, automation, and data-driven insights to craft seamless, personalized journeys.

We're hiring:
"Retention Advisor " at e& UAE


•Role Description:

A
full-time on-site role
in which an outstanding customer experience needs to be delivered by handling the customers' inquiries via phone; providing personalized solutions and eventually achieving our problem-solving goal.


•What we are looking for:

  • Fluent English is a must
  • Excellent communication skills
  • Strong problem-solving and handling abilities
  • Grads & Fresh grads



Working Conditions:

  • 5 working days - Rotational shifts (9-hours-shift including a 1-hour-break)
  • 2 days off
  • Morning shifts are available


•What we are offering:

  • Competitive salary and benefits
  • 100% paid training
  • Social & medical insurance
  • Bonus Program
  • Refer a Friend Program
  • Free Business Line
  • UAE travelling offer chance
  • Career path & promotional opportunities
  • A diverse, inclusive, and healthy environment


•Location:

  • Maadi


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