Customer Service Specialist

1 week ago


Alexandria, Alexandria, Egypt Royal Print Full time 15,000 - 30,000 per year

Royal Print is a dedicated provider of offset printing & packaging solutions, aiming to meet the unique needs of businesses with precision and creativity.

Job Description

This is a full-time, on-site role for a Customer Service Specialist at Royal Print's office in Smouha, Alexandria, Egypt. The Customer Service Specialist will handle customer inquiries, ensure customer satisfaction by delivering exceptional service, and maintain a high-quality customer experience. Responsibilities include addressing customer concerns, providing support via phone and other communication channels, and ensuring all customer interactions adhere to professional etiquette.

Qualifications

  • Minimum Experience is 3 years.
  • Strong Customer Support and Customer Service skills
  • Proven ability to ensure Customer Satisfaction and deliver an excellent Customer Experience
  • Proficiency in effective communication skills
  • Ability to handle customer inquiries with professionalism and empathy
  • Strong problem-solving and organizational abilities


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