Team leader call center

Company DescriptionRAYA Customer Experience (RAYA CX) is a leading provider of next-generation BPO and customer experience management services. Since 2001, RAYA CX has been the preferred partner for customer service and technical support for Fortune 1000 companies across North America, Europe, the Middle East, and Africa. Delivering from highly skilled labor...

We're Hiring – English Call Center Team LeaderLocation:Abbasia, CairoStart Date:Immediate (Highly Preferred)We're looking for a motivatedTeam Leaderto join our back-office English call center team.Requirements:1–2 years' experience as a Team Leader in an English call centerEnglish level B2Strong leadership & communication skillsAble to work under...

Company DescriptionRAYA Customer Experience (RAYA CX) has been a trusted partner for next-generation BPO and customer experience management since 2001. Serving clients across North America, Europe, the Middle East, and Africa, RAYA CX collaborates with leading Fortune 1000 companies from various industries. Leveraging skilled talent from competitive labor...

Key Responsibilities:Oversee daily operations within the contact center, ensuring adherence to policies and quality standards.Lead, inspire, and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proactive solutions.Manage customer queries and complaints,...

Company DescriptionNEXperience is a CX innovation company revolutionizing how global brands connect with their customers. Leveraging top-tier talent, advanced AI, and industry expertise, we deliver scalable solutions in customer support, digital sales, and back-office operations. Our services are tailored to diverse sectors such as healthcare, tech,...

Key Responsibilities:Oversee daily operations within the contact center, ensuring adherence to policies and quality standards.Lead, inspire, and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proactive solutions.Manage customer queries and complaints,...

We are Hiring Operations Team Leader call centerRequirement: must experience in call center prefered (vf) Strong leadership, problem-solving, and communication skillsLevel English b2/C1Location : Vodafone zahraa maadi The highest salary in the market Send your CV to mention TL in the message)

Role DescriptionThis is a full-time, on-site role for a Call Center Team Lead located in New Cairo. The Call Center Team Lead will oversee the daily operations of the call center team, ensuring that performance goals are met and customer satisfaction is maintained. Responsibilities include monitoring team performance, providing training and coaching to team...

Company DescriptionIDS provides innovative and cost-effective solutions for Records Management and archiving, tailored to meet customer needs. With expertise in records and data management, IDS enables organizations to efficiently control the information they create, process, and preserve. By transforming physical documents and electronic files into valuable...

QualificationsInterpersonal Skills and Communication skillsMinimum 1 Year as a English Call Center TLB2 English CEFRAnalytical Skills and Customer SatisfactionStrong leadership and coaching abilitiesExcellent problem-solving skillsAbility to multitask and prioritize tasksAttention to detail and accuracyWork Location : Abbasia