Manager Sales Operations
1 week ago
talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionWhat's On Your Plate?
- Monitor and analyze sales performance that is KPI driven.
- Ensuring SOP compliance by the sales team and optimizing SOP based on practical learnings from sales, logistics, finance, and training.
- Define projects that will optimize key accounts' performance, and ensure their engagement and satisfaction.
- Conduct regular business reviews so that Key Accounts have full visibility of their performance across the country.
- Collaborating in the execution of regional campaigns that both impact branding and sales performance.
- Creating weekly/monthly performance reports, to track and execut KPIs and SOPs to measure team's performance.
- Rolling out reports for the sales team to manage sales performance.
- Establish, build, and maintain strong relationships with regional stakeholders of our strategic partners
- Build visibility internally and externally via deep data analysis & cross-functional business reviews to Identify industry trends.
- Work to define projects, processes, solutions, and systems that help talabat and partners meet their objectives.
What Did We Order?
- Seasoned BI with an orientation to sales – 5+ years of BI/analytics with exposure to sales. Bachelor's degree in Business or any related field.
- Highly analytical & numbers-driven: cohorts, costs/resource allocations and organizational skills in a fast-paced environment; a consultative approach to managing complex relationships.
- Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scope and tasks.
- Passionate about sales: metrics driven with a deep understanding of branding. Product sales expertise in the web technology sector and the ability to contribute at strategic, operational and tactical levels.
- Has excellent organizational and people skills and the ability to set priorities, problem-
solve, multi-task and work well independently in a dynamic, rapidly changing workplace.
- Creativity and innovation, ability to think out of the box and conceptualize creative campaigns that can drive positive brand awareness.
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