Front Desk Staff

5 days ago


New Cairo, Cairo, Egypt El Safwa Resort Full time

Company Description

El Safwa Resort, located in the exquisite New Cairo , offers a variety of accommodation options from 1 bedroom studios to 5 bedroom villas within our gated community. We provide full maintenance and repair services to ensure a comfortable stay. Whether conducting business, spending time with family, or vacationing, El Safwa Resort offers the necessary services, amenities, and extras to enhance your stay.

Role Description

This is a full-time on-site role for a Front Desk Staff member at El Safwa Resort, located in New Cairo. The Front Desk Staff will be responsible for greeting guests, managing check-ins and check-outs, answering phone calls and providing information about the resort. Additional duties include addressing guest inquiries and resolving any issues to ensure a pleasant stay for all guests.

Qualifications

  • Excellent customer service and communication skills
  • Ability to manage and handle guest check-ins, check-outs, and reservations
  • Proficiency in handling phone calls
  • Strong problem-solving and conflict resolution skills
  • Ability to work independently and as part of a team
  • Previous experience in hospitality or front desk roles is a plus
  • Bachelor degree
  • Proficiency in English language is a must
  • Live in new Cairo/Maadi/ Nasr city

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