Front Desk Staff
5 days ago
Company Description
El Safwa Resort, located in the exquisite New Cairo , offers a variety of accommodation options from 1 bedroom studios to 5 bedroom villas within our gated community. We provide full maintenance and repair services to ensure a comfortable stay. Whether conducting business, spending time with family, or vacationing, El Safwa Resort offers the necessary services, amenities, and extras to enhance your stay.
Role Description
This is a full-time on-site role for a Front Desk Staff member at El Safwa Resort, located in New Cairo. The Front Desk Staff will be responsible for greeting guests, managing check-ins and check-outs, answering phone calls and providing information about the resort. Additional duties include addressing guest inquiries and resolving any issues to ensure a pleasant stay for all guests.
Qualifications
- Excellent customer service and communication skills
- Ability to manage and handle guest check-ins, check-outs, and reservations
- Proficiency in handling phone calls
- Strong problem-solving and conflict resolution skills
- Ability to work independently and as part of a team
- Previous experience in hospitality or front desk roles is a plus
- Bachelor degree
- Proficiency in English language is a must
- Live in new Cairo/Maadi/ Nasr city
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