Front Desk Receptionist

2 days ago

New Cairo, Cairo, Egypt Premier Services and Recruitment Full time

Job Summary

The Receptionist is responsible for providing front-desk support and delivering exceptional customer service to visitors, employees, and clients. This role ensures smooth daily operations by handling phone calls, scheduling, administrative tasks, and maintaining a professional and welcoming reception area.

Key Responsibilities

Front Desk & Customer Service

  • Greet and welcome visitors in a friendly and professional manner.
  • Direct visitors to the appropriate person or department.
  • Answer, screen, and forward incoming phone calls.
  • Maintain a clean, organized, and presentable reception area at all times.

Administrative Support

  • Receive, sort, and distribute daily mail and deliveries.
  • Manage office supplies and place orders when needed.
  • Assist in preparing meeting rooms, scheduling appointments, and booking facilities.
  • Maintain visitor logs and ensure compliance with security policies.
  • Support the HR and Admin team with basic administrative tasks.

Communication & Coordination

  • Coordinate with other departments to ensure smooth workflow.
  • Handle inquiries from clients, employees, and external partners.
  • Manage calendars, assist with meeting arrangements, and follow up on pending items.

Requirements

Education & Experience

  • Bachelor's degree or diploma in Business Administration or a related field is preferred.
  • Previous experience as a Receptionist or Administrative Assistant is a plus.

Skills

  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Professional appearance and positive attitude.
  • Ability to handle confidential information with discretion.

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