Human Resources Business Partner
6 days ago
Company Description
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 43,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, software development, quality assurance, and process excellence for respected global brands. Backed by Bain Capital, VXI is one of the fastest growing, privately held business services organizations in the U.S. and the Philippines, and is also one of the few U.S.-based customer care organizations in China.
Role Description
This is a full-time, on-site role for a Human Resources Business Partner based in Cairo, Egypt. The HR Business Partner will be responsible for aligning business objectives with employees and management, handling employee relations, managing performance issues, and ensuring compliance with labor and employment laws. Daily tasks will include implementing HR policies, providing HR guidance, and aiding in organizational development initiatives.
Qualifications
- Knowledge of HR Policies, Human Resources (HR) practices
- Experience in Employee Relations and Labor and Employment Law
- Skills in Performance Management
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict-resolution abilities
- A Bachelor's degree in Human Resources, Business Administration, or a related field
- Professional HR certification (e.g., PHR, SPHR) is a plus
- Experience in the BPO industry is a plus
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