English Technical Support
2 days ago
Company Description
ETISAL International Group is a leading Business Process Outsourcing (BPO) company focused on delivering innovative, customized solutions to meet the unique business needs of its diverse clientele. With extensive expertise in serving a wide range of industries, the company prioritizes providing high-value, quality services that help clients focus on their core operations while enhancing their customer experience. With a strong global presence and deep cultural understanding, ETISAL International is committed to excellence, transparency, integrity, and exceeding client expectations. The company continually invests in its workforce, cutting-edge technology, and industry best practices to maintain its position as a trusted partner in the BPO sector.
Role Description
This is a full-time, on-site role based in Cairo for an English Technical Support (Customer Follow-Up, Morning) position. The role involves providing efficient and professional technical support to customers, ensuring timely responses to inquiries, and resolving issues. You will communicate with clients in English, maintain records of interactions, and assist with customer follow-ups to ensure satisfaction. Additionally, collaboration with team members to improve processes and deliver top-quality service is expected.
Qualifications
**Technical Support Agents .
Technical graduates
English level B2
No experience needed
Location: Maadi
Salary: 11K – 14K EGP (based on English level)
Shifts: Rotational – last shift ends 10 PM
2 Days off
Monthly incentives**
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