Product Manager I
5 days ago
Floward
Job Purpose
Key Responsibilities
Product Discovery & Execution
- Assist in gathering, refining, and prioritizing product requirements from internal stakeholders and enterprise customers.
- Collaborate with the Product Manager to define product roadmaps and write detailed PRDs/user stories.
- Participate in sprint planning, standups, and retrospectives with the engineering team.
Customer & Market Understanding
- Understand the needs of corporate clients—HR, procurement, and CX teams—and translate them into product opportunities.
- Monitor competitor tools and market trends in B2B gifting, procurement, and loyalty domains.
Operational Excellence
- Help optimize internal tools used for B2B order management, account handling, bulk customization, and fulfillment tracking.
- Support automation initiatives across workflows like quote generation, PO processing, and gifting CRM integration.
Data & Metrics
- Analyze usage patterns, funnel data, and client feedback to identify areas of improvement.
- Track product KPIs (conversion rates, quote-to-order time, repeat usage) and report to product leadership.
Skills And Qualifications
Qualifications :
- 1-2 years of experience in product management, business analysis, or operations (preferably in a B2B SaaS or e-commerce setting).
- Strong analytical skills with experience using tools like Excel, Looker, or GA.
- Excellent communication and documentation skills; experience writing clear product specs.
- Familiarity with Agile/Scrum practices and working with cross-functional teams.
- Passion for solving real customer problems and attention to user experience.
About Floward
Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
Website
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