Customer Service and Collections Executive

5 days ago

Heliopolis, Cairo, Egypt Elevate Holding Full time 120,000 - 180,000 per year

Company Description

Elevate Holding is a leading provider of Business Process Outsourcing and customer experience services in Egypt, serving clients across North America, Europe, Middle East & North Africa. We offer a wide range of services such as Omnichannel customer experience, Human Resources Outsourcing, IT Outsourcing, Project Management Outsourcing, Finance & Accounting Outsourcing, and Marketing Services Outsourcing to help companies enhance their performance and increase their ROI. We prioritize nurturing and empowering our skilled talents to deliver premium services with a dedicated team of experts.

Role Description

Three pods are available:

1- Hybrid role (calls and chat)

2- Administrator (back office and support)

3- Accounts Receivable Specialist (calls, inbound and outbound)

Qualifications

  • Strong Communication skills
  • Computer Literacy
  • Finance knowledge
  • Experience in debt collection or related field
  • Ability to work well under pressure
  • 40 wpm typing speed

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