Parts Sales Executive

Job Requisition ID: 171058 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role
We are looking for a dedicated and proactive Parts Executive to join our team. This role is crucial in ensuring smooth workflow, efficient customer handling, and achieving sales targets for both B2B and retail operations. The Parts Executive will oversee counter sales, including logistic activities, and support retail sales performance

What you will do

•    Oversee customer requests and B2B market needs, ensuring timely delivery processes and high customer satisfaction

•    Achieve monthly and annual sales targets for counter sales, including tires, oils, batteries, and parts

•    Monitor and analyze sales performance, ensuring proper stock availability and accurate pricing

•    Address and resolve customer complaints promptly, maintaining high customer satisfaction

•    Conduct weekly performance reviews and provide accurate quotes for all parts

•    Support promotional campaigns and initiatives with B2B workshops and authorized dealer

Required skills to be successful

•    B.Sc. or equivalent education

• years of experience, preferably within the automotive industry

•    Strong communication skills in both Arabic and English

•    Proficiency in Microsoft Office tools and basic accountin

About the team 
You will be part of a dynamic and collaborative team within the automotive division, working closely with various departments including marketing, IT, and customer service. Our team is dedicated to achieving high sales performance and ensuring customer satisfaction

What equips you for the role
Your previous experience in the automotive industry, combined with your strong communication and analytical skills, will equip you for success in this role. Your proactive and motivated approach, along with your ability to manage time effectively and handle customer interactions professionally, will make you a valuable asset to our team

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.