HR Operations Officer

4 days ago


Cairo, Cairo, Egypt VXI Global Solutions Full time $45,000 - $75,000 per year

Company Description

VXI Global Solutions is a leading provider of customer service, customer experience, and digital solutions, with operations across North America, Asia, Europe, and the Caribbean. Founded in 1998 and supported by Bain Capital, VXI boasts over 40,000 employees in 43 locations worldwide, making it one of the fastest-growing business services organizations in the United States and the Philippines. The company partners with globally recognized brands to deliver multilingual and omnichannel customer support, automation, CX advisory, and revenue generation. VXI's commitment to excellence and innovative solutions positions them as a leader in the BPO industry. For more information, visit

Role Description

This is a full-time on-site HR Operations Officer role located in Cairo, Egypt. The HR Operations Officer will oversee the development and implementation of HR policies, manage employee relations, assist in creating job descriptions, and support daily human resources operations. The role requires collaborating with cross-functional teams and ensuring compliance with internal and external HR standards and regulations.

Qualifications

  • Strong HR Management and Human Resources (HR) expertise
  • Experience in developing and implementing HR Policies and Job Descriptions
  • Proven ability to manage Employee Relations effectively with strong interpersonal skills
  • Excellent communication, organizational, and problem-solving skills
  • Proficiency in HR systems and tools
  • Knowledge of local labor laws and regulations
  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • Previous experience in a similar role, preferably in the BPO or services industry


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