Operations Officer
3 days ago
Hiring on behalf of one of our clients in the logistics & last-mile delivery sector
Location:
Cairo - Tanta - Behira
Basic
Salary:
7,000 – 13,000 EGP (based on experience)
Last-mile delivery experience is mandatory
Role Overview
We are looking for a
skilled Operations Officer
to support daily last-mile activities, follow up on shipments, and ensure smooth coordination across teams and couriers.
Key Responsibilities
- Assist in daily branch and delivery operations
- Overseeing day-to-day operations in the specified branch
- Monitor delivery performance and track KPIs (Delivery Rate, RTO%, SLA)
- Follow up on delayed/pending shipments and ensure timely closure
- Coordinate with couriers, branch teams, customer service, and accounts
- Ensure proper scanning, system updates, and shipment accuracy
- Support the preparation of daily and weekly operational reports
Requirements
- 1–3 years of experience in last-mile delivery (MANDATORY)
- Strong understanding of delivery workflows and operational KPIs
- Strong coordination, follow-up, and communication skills
- Ability to work in a fast-paced operational environment
- Familiarity with LMS systems or logistics dashboards
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