English Speaking Customer Service

13 hours ago

Qesm El Maadi Cairo, Egypt FlairsTech Full time

Company Description

FlairsTech is a global technology-driven Managed Services Provider (MSP) known for its innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 partners worldwide with Software Development, Analytics, Customer Experience, and more. Operating in markets across North America, Europe, the Middle East, and Africa, FlairsTech works as an extension of clients' teams to enhance processes and drive efficiency. The success of FlairsTech lies in its dedicated people and its commitment to partnering closely with clients to achieve outstanding results.

Role Description

This is a full-time hybrid role for an English Speaking Customer Service Representative. The position is based in Qesm El Maadi but allows for some work-from-home flexibility. Responsibilities include addressing and resolving customer inquiries, providing exceptional customer service, and assisting in communication and support tasks. The role also involves collaborating with team members and maintaining high standards of professionalism in all customer interactions.

Qualifications

  • Strong proficiency in English and skills in English Teaching and Communication
  • Experience in Translation and Customer Service roles
  • Ability to provide Training and support to customers and team members
  • Excellent interpersonal and problem-solving skills
  • Ability to multitask and work effectively in both remote and in-office environments
  • Previous experience in customer service or a related field is advantageous

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