Quality Manager
4 days ago
Key Accountabilities:
- Comply with HSE requirements and maintain a safe working environment, ensuring all company and regulatory standards are achieved at all times.
- Develop and implement quality management plans, including resources, systems, timescales, and budget, to support, contribute to, and integrate within the organization's annual business plan and long-term strategy.
- Develop and maintain systems to establish standards relating to activities and products at all shopfloors.
- Act as primary interface with customers for quality issues, complaints, audits, and corrective actions.
- Establish and implement a necessary communication strategy for the improvement and awareness of quality issues across all departments and shopfloors.
- Ensure all quality procedures, work instructions, control plans, inspection/test methods, audits, and records are current and properly applied.
- Work closely with Production, Engineering, Procurement, and Sales to align quality goals with business objectives.
- Lead investigations into non-conformances and customer claims.
- Deploy continuous improvement programs (Lean, Six Sigma, SPC) to reduce scrap, rework, deviations, improve first-pass yield, and process capability.
- Present quality performance data to senior management and drive actions based on trends.
- Ensure that all measurement, test, and inspection equipment is calibrated, maintained, and valid.
- Liaise with customers and suppliers where necessary (where impacting/affected by quality issues)
- Evaluating risks and opportunities across programs and projects and developing contingencies and plans as appropriate to meet these.
- Lead, mentor, and motivate the quality team to achieve individual and team targets. Provide guidance, training, and support to enhance their performance and development.
- Set clear objectives, monitor progress, and conduct performance evaluations for team members.
- Ensure any changes (process, product, material) go through proper review, testing, approval with quality oversight, and minimal disruption.
Qualification & Education:
Education:
B.Sc. of Engineering or a relevant discipline.
Years of Experience:
10-15 years
Language:
Arabic & English
Computer skills:
Microsoft Office
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