Collection Officer

5 days ago


th of October City, Giza, Egypt Xperience 1st Full time

Job Summary

The Collections Officer is responsible for aggressive and persistent pursuit of outstanding payments from clients, crucial for maintaining optimal cash flow. We are seeking a
highly driven, results-oriented, and persistent individual
with a strong motivation to meet and exceed monthly collection targets. Solid understanding of complex, long-term payment structures.

Key Responsibilities

I. High-Impact Collections & Debt Control

  1. Follow-up:
    Manage and monitor all past-due Accounts Receivable balances. Execute
    high-frequency, rigorous follow-up
    with clients until payments are secured and settled.
  2. Effective Communication:
    Conduct persistent, yet professional, calls and written communication to clients regarding overdue payments, ensuring all communication channels are utilized strategically.
  3. Dispute Resolution:
    Work proactively and quickly to resolve any invoicing disputes or payment discrepancies, coordinating with Sales and Customer Support teams to remove collection barriers.
  4. Policy Enforcement:
    Strictly and effectively apply the company's collection policies and authorized legal procedures for delinquent accounts.

II. Analysis and Reporting

  1. Performance Tracking:
    Prepare regular (weekly/monthly) reports detailing collection status, Debt Aging, and identifying accounts requiring immediate attention.
  2. Cash Flow Contribution:
    Provide accurate input for Cash Flow Forecasting based on projected and completed collections.
  3. Thorough Documentation:
    Meticulously log all collection activities, communications, and progress in the ERP or CRM system.

III. Specialized Expertise (Real Estate & Software Focus)

  1. Real Estate Contracts:
    Leverage Real Estate background to effectively navigate complex payment schedules
  2. Software Specifics:
    Understand the nature of software invoicing (SaaS subscriptions, implementation, maintenance fees) to communicate value clearly to clients during collection efforts.

Qualifications & Skills

Essential Requirements:

  • Education:
    Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Experience:
    Minimum of 2 years
    of demonstrated experience in Collections or Accounts Receivable.
  • Language:
    very Good
  • Technical Skills:
    Proficiency in Microsoft Excel and experience using ERP systems (e.g., SAP, Oracle, Odoo) or specialized accounting software.
  • High Persistence and Drive:
    Relentless in follow-up
    , demonstrating a strong will to pursue payment until collection is successful.
  • Highly Results-Driven (Incentive Focus):
    Possesses a
    strong financial motivation
    and drive to maximize collections and earn performance-based rewards.
  • Decisive Negotiation:
    Ability to negotiate firmly and decisively to secure payments while working towards mutually acceptable resolutions.
  • Attention to Detail:
    Meticulous accuracy in managing financial records and invoices.
  • Problem-Solving:
    Strong analytical skills to quickly identify and resolve financial roadblocks.

Benefits

In addition to a competitive base salary, benefits include:

  • Comprehensive Health and Social Insurance.
  • Paid Annual Leave.
  • Lucrative Commission & Incentive Structure:
  • Performance Bonus Plan (Collection Commission):
    The officer will receive a
    pre-defined commission percentage
    on the value of every invoice or payment successfully collected on time or ahead of schedule. This system is designed to reward high performance and significantly increase overall compensation based on collection efficiency.

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