Customer Service Representative

5 days ago


Cairo, Cairo, Egypt TP Egypt Full time

Teleperformance Egypt is hiring English-speaking Customer Service Representatives

Join our Customer Support team in New Cairo, where you'll handle customer inquiries via calls and chat while delivering a smooth and professional service experience. This is a full-time, on-site position


Location
: New Cairo, Egypt


Employment Type
: Full-time | Rotational shifts

Our Offer

  • Net salary up to 19,000 EGP (including KPIs in Euro equivalent)
  • 1,000 EGP night shift allowance
  • Performance bonuses in USD
  • Opportunities on accounts with sales incentives
  • Transportation across Cairo & Giza
  • Paid training
  • Medical & social insurance

Key Responsibilities

  • Handle customer inquiries via calls and online channels
  • Provide accurate information and effective solutions
  • Maintain high customer satisfaction and quality standards
  • Follow company procedures and account guidelines

Requirements

  • Graduates
  • English level B2/C1
  • Flexibility with rotational and night shifts


  • Cairo, Cairo, Egypt Sutherland Global Service Limited Full time

    Sutherland is an experience-led digital transformation company that combines human-centered design with real-time analytics, AI, cognitive technology, and automation to create exceptionally engineered brand experiences. With over 35 years of experience, we care for our customers' customers, delivering measurable results and accelerating growth. Our AI-based...


  • Cairo, Cairo, Egypt Sutherland Global Service Limited Full time

    Role DescriptionThis is a full-time Customer Service Representative role at Sutherland located in Cairo, Egypt. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and support services on-site.BenefitsSalary up to 17K...


  • Cairo, Cairo, Egypt NEXperience Full time

    Company DescriptionNEXperience is a CX innovation company redefining global customer engagement by blending top-tier talent, cutting-edge AI, and deep industry expertise. We offer scalable nearshore solutions in customer support, digital sales, and back-office operations, serving industries like healthcare, tech, education, and e-commerce. Trusted by...


  • New Cairo, Cairo, Egypt Sutherland Global Service Limited Full time

    Company DescriptionSutherland Global Service Limited is a consumer services company dedicated to delivering high-quality support solutions to its clients. With its headquarters located in Mumbai, India, the company is recognized for its commitment to innovation and customer-centric services. Sutherland's experienced team provides exceptional assistance,...


  • Cairo, Cairo, Egypt Sutherland Full time

    Company DescriptionAt Sutherland, our core expertise lies in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We collaborate with global iconic brands to offer unique value propositions through market-leading technologies and business process excellence. Our Digital Engineering services form the foundation of rapid innovation...


  • New Cairo, Cairo, Egypt Alcotech Engineering Industries Full time

    Company DescriptionAlcotech Engineering Services is a specialist manufacturer and multi-solution provider of aluminum composite panels (ACP). The company combines innovative engineering with high-quality materials to deliver exceptional products tailored to meet specific requirements. Alcotech Engineering Services is committed to providing reliable,...


  • Cairo, Cairo, Egypt TPEG Full time

    Company DescriptionTP is a global leader in digital business services, committed to supporting communities, clients, and environmental sustainability. With a strong presence worldwide, TP combines global reach with local expertise. We provide digitally-powered business services for some of the world's leading brands. At TP, we focus on creating meaningful,...


  • New Cairo, Cairo, Egypt Hiring-GCC Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time role for a Customer Service Representative for a US Account. The position is on-site and located in New Cairo. Daily responsibilities include providing excellent customer service, addressing customer inquiries, ensuring customer satisfaction, resolving issues...


  • Cairo, Cairo, Egypt Transcom Full time

    Customer service representative - Back Office B2Location: Egypt, CairoJob category: Customer Service Representative (CSR)Language: EnglishWe are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online...


  • Cairo, Cairo, Egypt Furless Permanent Full time

    Company DescriptionFurless Permanent is a leading provider of safe and effective permanent hair removal solutions in the UAE, serving thousands of clients across five branches in Dubai and Abu Dhabi. Specializing in electrolysis, the only FDA-approved method for permanent hair removal, Furless Permanent offers tailored treatments suitable for all skin tones,...