Customer Service Representative

17 hours ago

New Cairo, Cairo, Egypt Sutherland Global Service Limited Full time

Company Description

Sutherland Global Service Limited is a consumer services company dedicated to delivering high-quality support solutions to its clients. With its headquarters located in Mumbai, India, the company is recognized for its commitment to innovation and customer-centric services. Sutherland's experienced team provides exceptional assistance, driving business success for its clients worldwide. The organization aims to create impactful experiences by combining technology and human expertise.

Role Description

This is a full-time, on-site role located in New Cairo for a Customer Support Specialist. The primary responsibilities include addressing customer inquiries, troubleshooting technical issues, and delivering effective support solutions to ensure customer satisfaction. The specialist will also work closely with the team to analyze customer feedback and suggest improvements for service enhancement. Maintaining a professional and empathetic approach to resolve queries effectively will be key.

Qualifications

  • Proficiency in Customer Support, Customer Satisfaction, and delivering seamless customer experiences
  • Strong Interpersonal Skills and a collaborative mindset to connect with customers and team members effectively
  • Experience in Technical Support and resolving technical issues with precision
  • Strong Analytical Skills for identifying customer needs, interpreting feedback, and implementing solutions
  • Excellent communication skills and a proactive attitude toward problem-solving
  • Prior experience in customer service or a related field is preferred
  • Ability to thrive in an on-site team environment and work independently when needed

  • Customer Service Representative

    6 days ago

    New Cairo, Cairo, Egypt Alcotech Engineering Industries Full time

    Company DescriptionAlcotech Engineering Services is a specialist manufacturer and multi-solution provider of aluminum composite panels (ACP). The company combines innovative engineering with high-quality materials to deliver exceptional products tailored to meet specific requirements. Alcotech Engineering Services is committed to providing reliable,...

  • Customer Service Representative

    1 week ago

    New Cairo, Cairo, Egypt Hiring-GCC Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time role for a Customer Service Representative for a US Account. The position is on-site and located in New Cairo. Daily responsibilities include providing excellent customer service, addressing customer inquiries, ensuring customer satisfaction, resolving issues...

  • Customer Service Representative

    1 week ago

    New Cairo, Cairo, Egypt Private sector Full time

    Customer Service Representative – Teleperformance (TP)Location:Plaza & MosheerEmployment Type:Full-TimeAbout the Role:Teleperformance is hiring Customer Service Representativesto join our dynamic team. This role is ideal for individuals with strong communication skills who are ready to work in a fast-paced, customer-focused environment.What We...

  • Customer Service Representative

    3 days ago

    New Cairo, Cairo, Egypt Teleperformance Global Services Full time

    We're Hiring: Customer Service Representatives (CSR)Location: New CairoCompany:TeleperformanceTeleperformance is currently seeking graduate Customer Service Representatives to join our growing team. This opportunity is ideal for fresh graduates looking to start or grow their career within a multinational and professional work environment.Key Requirements•...

  • Customer Service Representative

    2 weeks ago

    New Cairo, Cairo, Egypt telecommunicationn Full time 60,000 - 120,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in New Cairo for an English Customer Service Representative. The role involves responding promptly to customer inquiries, providing tailored solutions, and ensuring excellent customer experiences at every interaction. Day-to-day tasks include...

  • Customer Support Representative

    6 days ago

    Cairo, Cairo, Egypt Sutherland Global Service Limited Full time

    Sutherland is an experience-led digital transformation company that combines human-centered design with real-time analytics, AI, cognitive technology, and automation to create exceptionally engineered brand experiences. With over 35 years of experience, we care for our customers' customers, delivering measurable results and accelerating growth. Our AI-based...

  • Customer Support Representative

    4 days ago

    Cairo, Cairo, Egypt Sutherland Global Service Limited Full time

    Role DescriptionThis is a full-time Customer Service Representative role at Sutherland located in Cairo, Egypt. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and support services on-site.BenefitsSalary up to 17K...

  • Wave 1 Customer Service Representative

    2 weeks ago

    New Cairo, Cairo, Egypt Sutherland Full time 15,000 - 30,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative/Travel Advisor located in New Cairo, Egypt. The Customer Service Representative will be responsible for delivering exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.QualificationsExcellent...

  • Customer Service Representative

    1 week ago

    Cairo, Cairo, Egypt Sutherland Full time $104,000 - $1,695,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative (Wave 1) located inNew Cairo, Egypt. The Customer Service Representative will be responsible for delivering exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.QualificationsExcellent English...

  • Customer Service Support Specialist

    2 weeks ago

    Cairo, Cairo, Egypt Sutherland Global Service Limited Full time

    Company DescriptionSutherland Healthcare Solutions is an analytics-driven, experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees that continue to delight. With over 35 years of expertise, we have consistently provided measurable results and growth acceleration through our...