Current jobs related to Client Support Specialist - Cairo, Cairo - Bosta
-
Client Support Specialist
5 days ago
Cairo, Cairo, Egypt Bosta Full timeAbout Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to...
-
Client Support Specialist
5 days ago
Cairo, Cairo, Egypt Bosta Full timeAbout Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to...
-
Client Support Specialist
2 weeks ago
Cairo, Cairo, Egypt Accountack Full timePurpose:Handle all incoming communication and keep clients + advisors connected in real time.Type:Reactive / operations / admin supportHours:11 AM – 7 PM EST (full phone & chat availability)Core Responsibilities :A. Real-Time Client SupportAnswer all inbound calls, chats, and tickets from clients.Help clients navigate the portal, login issues, or basic...
-
Client Management Specialist
1 week ago
Cairo, Cairo, Egypt Atheel CX Full timeCompany: Atheel CXRole Overview:Atheel CX is seeking an experienced Business Development Specialist with a strong BPO background to manage the full client lifecycle — from engagement and proposal development to onboarding and performance tracking. The ideal candidate will combine sales expertise, tender management skills, and cross-functional...
-
Outbound Sales Specialist
2 weeks ago
New Cairo, Cairo, Egypt Support R Us Full timeJoin Our Team – Outbound Sales Specialist (Commission Only) Are you persuasive, self-motivated, and love connecting with people? We're looking for a dynamic, fluent English-speaking Outbound Sales Specialist to join our growing team at Support R Us What You'll Do: Make outbound calls to potential clients Present our offers and close deals confidently...
-
Cairo, Cairo, Egypt Atheel CX Full time*Business Development Specialist - BPO*Role OverviewThe Business Development Specialist will serve as the primary liaison between clients and Atheel CX, ensuring seamless communication, exceptional service delivery, and a positive end-to-end client journey. This role requires a strong balance of relationship management, analytical insight, and...
-
Client Relations Specialist
7 days ago
Cairo, Cairo, Egypt HolyShift Fitness Full timeWe're Hiring: Client Relationship Specialist"Why do people actually stay at HolyShift?"It's not just the workouts. It's not just the results.It's the feeling thatsomeone actually gives a damn.We need someone wholives for people.Who remembers names. Celebrates wins. Feels the room.Who turns our gym intoa second home.What You'll Actually Do Build real...
-
Cairo, Cairo, Egypt Atheel CX Full timeClient Success and Business Development Specialist – BPO / Contact CenterLocation:Cairo, EgyptJob Type:Full-timeDepartment:Business Development & Client SuccessRole OverviewTheBusiness Development Specialistwill act as the primary liaison between clients andAtheel CX, ensuring a smooth and professional end-to-end client journey. This role combinesclient...
-
Junior Client Success Specialist
2 weeks ago
New Cairo, Cairo, Egypt GetPayIn Full timeAbout the RoleGetPayIn is growing rapidly across tourism and hospitality, providing powerful SaaS solutions to businesses across the region.We are hiring aJunior Client Success Specialistwho will work closely with clients from the moment they sign up — handling contracts, onboarding, merchant setup, support, and follow-ups.You will be the key person...
-
Technical Support Specialist
1 week ago
Cairo, Cairo, Egypt Q Developments Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Technical Support Specialist located in cairo . The role involves providing technical support, troubleshooting technical issues, and ensuring quick resolution to maintain customer satisfaction. The Specialist will also deliver exceptional customer...
Client Support Specialist
2 weeks ago
About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
The Role
We're looking for great client support specialists to join our growing care team. You have to be very proactive in this role with the ability to solve problems on the spot and think outside the box.
What You Will Do
- Maintaining a positive, empathetic, and professional attitude toward clients at all times
- Assist with challenging client requests or issue escalations as needed
- Acknowledging and resolving clients' complaints
- Communicating and coordinating with colleagues as necessary
- Keeping records of clients interactions, transactions, comments, and complaints
- Build and maintain strong, long-lasting client relationships
Working Conditions
- Full-time Contract
- Social Insurance, Family Medical Insurance & Life Insurance
- Career Path (Insource Vacancy): Ability to apply for internal vacancies within 6 to 9 months
We are looking for:
- Experience in a Client Support or similar role
- Familiarity with our industry is a plus
- Experience using the help desk and support tools
- Excellent communication and problem-solving skills
- Patience when handling tough cases
- Multi-tasking abilities
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
