Client Support Specialist

1 week ago

Cairo, Cairo, Egypt Bosta Full time

About Bosta: 

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. 

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

The Role 

We're looking for great client support specialists to join our growing care team. You have to be very proactive in this role with the ability to solve problems on the spot and think outside the box.

What you will do
  • Maintaining a positive, empathetic, and professional attitude toward clients at all times
  • Assist with challenging client requests or issue escalations as needed
  • Acknowledging and resolving clients' complaints
  • Communicating and coordinating with colleagues as necessary
  • Keeping records of clients interactions, transactions, comments, and complaints
  • Build and maintain strong, long-lasting client relationships
Working Conditions
  • Full-time Contract
  • Social Insurance, Family Medical Insurance & Life Insurance.
  • Career Path (Insource Vacancy): Ability to apply for internal vacancies within 6 to 9 months.
We are looking for:
  • Experience in a Client Support or similar role
  • Familiarity with our industry is a plus
  • Experience using the help desk and support tools
  • Excellent communication and problem-solving skills
  • Patience when handling tough cases
  • Multi-tasking abilities

  • Client Support Specialist

    1 week ago

    Cairo, Cairo, Egypt Bosta Full time

    About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to...

  • Client Support Specialist – U.S. Projects

    1 week ago

    Cairo, Cairo, Egypt RepGuru Full time

    Company DescriptionRepGuru drives the growth of U.S. businesses by providing top-tier outsourcing solutions while creating opportunities for talented professionals. Our focus is on delivering exceptional value and meeting the unique needs of our clients. We are committed to creating a supportive and growth-oriented environment for our employees.Role...

  • Client Onboarding Specialist

    3 days ago

    Cairo, Cairo, Egypt Zammit Full time

    Zammitis seeking a Client Onboarding Specialist to manage the onboarding of new clients following the successful completion of the sales process. This role is responsible for guiding clients through the setup and launch of their e-commerce websites, ensuring a smooth and professional onboarding experience.Key Responsibilities:• Manage client onboarding...

  • Client Management Specialist

    2 weeks ago

    Cairo, Cairo, Egypt Atheel CX Full time

    Company: Atheel CXRole Overview:Atheel CX is seeking an experienced Business Development Specialist with a strong BPO background to manage the full client lifecycle — from engagement and proposal development to onboarding and performance tracking. The ideal candidate will combine sales expertise, tender management skills, and cross-functional...

  • Client Support Specialist

    3 days ago

    Cairo, Cairo, Egypt Sutherland Full time

    Company DescriptionSutherland is a leading global business and digital transformation partner specializing in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We work across various industries, including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality,...

  • Customer Support Specialist

    3 days ago

    Cairo, Cairo, Egypt Kwentra Full time

    Company DescriptionKwentra is a comprehensive hospitality management system designed by hoteliers to combine the reliability of legacy systems with the efficiency of cloud-based solutions. Our platform focuses on enhancing revenue, improving operational efficiency, reducing costs, and fostering guest loyalty. Kwentra's wide range of modules supports front...

  • IT Support Specialist

    2 weeks ago

    Cairo, Cairo, Egypt SSE PLC Full time

    About SSESSE is a renowned engineering consultancy delivering excellence in high-rise construction, critical infrastructure projects, and innovative sustainable solutions. We set industry benchmarks through a passionate focus on client service, professionalism, and ethical, forward-thinking approaches. Our inclusive culture drives creativity, helping to...

  • IT Support Specialist

    1 week ago

    Cairo, Cairo, Egypt Modern English School Cairo Full time

    Company DescriptionModern English School Cairo (MES Cairo) is an established educational institution with over 30 years of excellence. As a BSO, MSA, and IB World School, MES Cairo is dedicated to providing a holistic education that emphasizes learning, leadership, and personal growth. The school upholds strong family values and strives to inspire success...

  • IT Support Specialist

    3 days ago

    Cairo, Cairo, Egypt Richmond Villages Full time

    Job DescriptionIT Support Specialist Contract type:PermanentShift pattern:Full-time - 40 hours per weekLocation : Egypt, CairoWe make health happenBupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the...

  • IT Support Specialist

    3 days ago

    Cairo, Cairo, Egypt Bupa Full time

    Job Description:IT Support Specialist Contract type: PermanentShift pattern: Full-time - 40 hours per weekLocation : Egypt, CairoWe make health happenBupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the...