HR Processes L&D Specialist

Egypt (Cairo)

Supply Chain

On-site

Experienced Professionals

ABOUT YOUR NEW JOB:

• To provide support to Coca-Cola Hellenic Group Countries in the area of Learning and Development – organization and coordination of training events, maintenance of training curriculum database and training records.
• To ensure compliance with Human Resources polices.
• To build effective relations with co-workers, managers, CoEs' members and countries' Stakeholders of Coca-Cola Hellenic.
• To identify and respond to internal and external customer's needs, actively delivering customer service, which exceeds customer expectations.
• To make productive use of technology tools and systems, to ensure effective service delivery and accurate data management.
• To ensure effective customer relationships are established and maintained through providing a prompt service by fully understanding clients' needs and requirements.
• To constantly strive in finding ways in which the internal processes and procedures can be further improved.
• To ensure the timely and accurate delivery of information to stakeholders and customers.
• To deliver high quality service to the Shared Service Centre customers.

ABOUT YOUR NEW JOB RESPONSIBILITIES:

• Provide support to Coca-Cola Hellenic Group Countries in the area of Learning and Development – creation and maintenance of trainings in our portal (e.g., events/classrooms, materials, assessments).
• Ensure smooth follow-up and system administration of training service delivery.
• Support contract administration related to learning and development initiatives.
• Promote, develop, and maintain effective communication and excellent relationship with our learning management stakeholders across CCH.
• Participate in initiatives to increase process efficiency, standardization, and redesign in line with the business needs.
• Identify problem areas in the process and work with the team to generate solutions.
• Prepare supporting documentation and reporting needed for daily processing of all processes in scope.

ARE THSES YOUR SECERET INGRIDENTS

• 1-2 years of experience in the field of HR administration or customer support.
• Fluent command of English, both written and verbal.
• Advanced Experience in Excel is a must
• Strong interest in Human Resources.
• Bachelor's degree in HR, Business Administration or other related subject would be a plus.
• Solid customer service and stakeholder management skills, and ability to work with tight deadlines.
• Analytical and problem-solving skills.
• Team player, proactive & result driven.

HOW WE WILL SUPPORT YOU:

• You will have a buddy who will introduce you to the business, your daily routines during your onboarding period.
• International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments
• 4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth.
• Competitive remuneration and social package

ABOUT YOUR NEW TEAM

• We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
• We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
• We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds, and education. We are willing to take a risk on the people we believe in, even if they do not have the perfect experience. We have faith in what every person can be
• And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP."
• At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Development opportunities

Flexible Time

IT Equipment

Learning programs

Medical Insurance

Free product quota

Work from home