Customer Service Specialist – Chinese Speaker
1 week ago
المتطلبات:
إجادة
اللغة الصينية
تحدثًا وكتابة (شرط أساسي).- إجادة اللغة العربية والإنجليزية ميزة إضافية.
- خبرة سابقة في خدمة العملاء أو مراكز الاتصال.
- مهارات تواصل قوية وقدرة على حل المشكلات.
الالتزام، والانضباط في مواعيد العمل.
المهام:
الرد على استفسارات العملاء عبر الهاتف أو البريد أو الشات.
- متابعة طلبات العملاء وحل المشكلات بشكل احترافي.
- تقديم تجربة خدمة عملاء مميزة بما يتوافق مع معايير الشركة.
- إعداد تقارير دورية عن التحديات والحلول.
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