call center Agent
2 weeks ago
Company Description
COB Solution empowers medical providers with efficient operations, optimized workflows, and innovative solutions to enhance patient care and accelerate growth. Our aim is to revolutionize healthcare management by providing comprehensive and intuitive solutions that boost productivity and improve patient outcomes. We are committed to developing cutting-edge technologies that transform the way healthcare providers manage their practices.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Qesm El Maadi. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing customer experiences. Daily tasks will include responding to calls and emails, troubleshooting customer issues, and maintaining a high level of professionalism in all interactions.
Qualifications
- Customer Service, Customer Support, Customer Service Representatives skills
- Customer Satisfaction, Customer Experience skills
- Excellent communication and problem-solving skills
- Ability to work efficiently in a team environment
- Strong organizational skills and attention to detail
- Proficiency in using customer service software and tools
- Previous experience in a customer service role is a plus
- A high school diploma or equivalent
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