Service Desk Analyst

**Who we are** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for...

**We’re Hiring! Front Desk Position Available!** Service First is looking for an organized, friendly, and customer-focused individual to join our team as a **Front Desk Representative!** **Location**: New Cairo **Position**: Full-Time (Rotational) **Key Responsibilities**: Manage visitor flow, calls, and recruitment-related inquiries...

Respond to and resolve Service Desk hotline calls and tickets professionally, accurately, and in a timely manner. - Interact with all levels of staff to troubleshoot IT-related issues for Mashreq employees globally. - Consult the knowledge database or conduct online research to investigate and resolve problems with hardware, software, peripherals, VDI,...

This is a full-time on-site role for a Front Desk Officer The Front Desk Officer will be responsible for managing receptionist duties, providing excellent customer service, handling office equipment, and assisting with office administration tasks on a daily basis. **Qualifications** - Interpersonal Skills and Customer Service proficiency - Experience in...

**Votre rôle**: The Orange Business IT Service Desk will be supporting the int'l subsidaries/business partners/ B&D and OCD globally. They receive the requests through a web tool or by phone and try to solve them using the documentation available in the knowledgebase and their IT skills and knowledge, if not, it will be escalated to the next level of...

We are a healthcare technology company dedicated to revolutionizing the industry through innovative tech solutions. We're looking for a skilled Business Analyst / Software Analyst to join our UAE team. **Key Responsibilities**: - Analyze business processes to define operational objectives and gather requirements. - Design software solutions, including...

We are seeking a highly skilled and motivated Data Analyst to join our team at Contentsquare. In this role, you will play a crucial part in our value creation and innovation efforts. Collaborating closely with our UX/UI Designers and Customer Success Managers, you will undertake various data analysis projects and services for our clients. As an analyst, you...

**Votre rôle**: The role of the IT QoS & User Experience Analyst is to ensure quality and user experience within OBS IT and work on different projects to ensure the objective is achieved in an agile way. **Responsibilities**: - Responsible for automating several processes and reports used by the QoS team. Focusing on enhancing data processing mechanisms...

Key Responsibilities: 1. Guest Check-in and Check-out: Welcome guests upon arrival and ensure a smooth check-in process. Accurately complete check-in and check-out procedures, including billing and payment. Handle room assignments, and credentials, and provide an orientation to the apartment and facilities. 2. Customer Service: Act as a point of contact for...

JOIN IQVIA, The Human Data Science Company **Who are we?** **World Leader in health data in 140 countries**, IQVIA relies on its unique databases, expertise and analytical tools to provide **services and advisory solutions to health system actors**. **The IQVIA experience is**: - ** Evolving at the crossroads of 2 universes**, health and new...

**Votre rôle**: Job Purpose: Key Tasks and Responsibilities Real time monitoring: incident detection and analysis, logging of the faults in the relevant. Tracking/Solving all monitoring incidents raised by servers’ owners. Perform technical escalations in line with our Fault Management policy Liaise with other relevant internal departments to ensure...

Job description **Company Description** PrimeX Capital is a leading player in the CFD markets, dedicated to providing a robust and user-friendly trading experience. With a focus on innovation, speed, and credibility, the company prioritizes ethics, services, and technological advancements to meet the needs of its clients. PrimeX Capital offers deep ECN...

Description **JOB TITLE** Customer Service Officer | MAF Properties | Shopping malls. **ROLE SUMMARY** The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

The Infrastructure Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to...

**Tax Analyst**: - Functional area: Finance- Country: Egypt- City: Cairo- Company name: Atlas Copco Services Egypt- Date of posting: Oct 17, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and...

**Who we are**: P2H Inc. is a global software development and consulting company focused on complex, high-load, scalable web solutions for Enterprise and Government clients. Founded in 2006, P2H Inc. rapidly expanded globally. We have branches in the USA, Poland, Portugal, Ukraine, Saudi Arabia, and Nepal, providing extensive expertise and services across...

**About the Role**: SWATX is seeking a motivated and skilled Help Desk Technician to join our Network Operations Center (NOC) team at the L1 level. As a crucial part of our IT support structure, you will be the first point of contact for technical support and issue resolution, ensuring smooth and reliable operations of our network and systems. This position...

**Votre rôle**: - Phone support to the users on their availability range. - Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. - Respond to all escalations in a timely manner in line with the Incident Handling Policy. - Diagnose incidents utilizing administration tools or...

Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...