IT Service Desk Engineer

Respond to and resolve Service Desk hotline calls and tickets professionally, accurately, and in a timely manner. - Interact with all levels of staff to troubleshoot IT-related issues for Mashreq employees globally. - Consult the knowledge database or conduct online research to investigate and resolve problems with hardware, software, peripherals, VDI,...

**We’re Hiring! Front Desk Position Available!** Service First is looking for an organized, friendly, and customer-focused individual to join our team as a **Front Desk Representative!** **Location**: New Cairo **Position**: Full-Time (Rotational) **Key Responsibilities**: Manage visitor flow, calls, and recruitment-related inquiries...

**Who we are** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for...

**Kalasko Inc.** is a business management services provider to SMEs in Europe, North and South America, and the Gulf region. Established in 2020 in Delaware, US and operating as a franchise from El-Gouna, Red Sea, Egypt. We are looking for a Service Desk Technician or IT help desk: As a Service Desk Technician, you will be the first point of contact for IT...

Step into our world of creativity and joy! Service Desk Analyst - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

Jadeer is hiring on behalf of one of our clients in Cairo, Egypt. Our client is a leading IT solutions provider, specializing in cloud services, technology support, and tailored IT solutions to enhance business efficiency and productivity. **Job Title: IT Help Desk** **Scope**:We are seeking a dedicated and customer-focused IT Help Desk Support...

This is a full-time on-site role for a Front Desk Officer The Front Desk Officer will be responsible for managing receptionist duties, providing excellent customer service, handling office equipment, and assisting with office administration tasks on a daily basis. **Qualifications** - Interpersonal Skills and Customer Service proficiency - Experience in...

**Votre rôle**: The Orange Business IT Service Desk will be supporting the int'l subsidaries/business partners/ B&D and OCD globally. They receive the requests through a web tool or by phone and try to solve them using the documentation available in the knowledgebase and their IT skills and knowledge, if not, it will be escalated to the next level of...

**Votre rôle**: The Orange Business IT Service Desk will be supporting the int'l subsidaries/business partners/ B&D and OCD globally. They receive the requests through a web tool or by phone and try to solve them using the documentation available in the knowledgebase and their IT skills and knowledge, if not, it will be escalated to the next level of...

**Votre rôle**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

**Votre rôle**: **Responsibilities**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated...

**Job Purpose** The IT Help Desk is responsible for providing first-level technical support to end-users in a timely and efficient manner. This role involves handling user inquiries, troubleshooting basic IT issues, and ensuring the smooth operation of IT services within the organization. **Responsibilities**: - Diagnose and resolve hardware, software,...

_**SUMMARY**:_ - **Duties**:_ - _Investigates, diagnoses, and resolves system problems related to networks, software, internet access, Ciscos, and hardware for District systems users. Provides help desk services via remote access to troubleshoot and support district staff on software use._ - _Performs other assigned comparable duties within the scope of...

**Votre rôle**: - To provide a professional first point of contact for the Customer - To accurately log all incidents/inquiries in a timely and effective manner - Diagnose fault-related cases both proactive and reactive by effectively utilizing software diagnostics and other network/products utility program wherever possible - Provide continual updates to...

**Vacancy**: **Job title** - IT Service Delivery Analyst**Department** - Administration**Close date** - 31st Oct 2024**Location** - Cairo*** **Job description**: **Job description** - he Service Delivery Analyst role is to deliver a high level of support to all JMH Group end-users across multiple sites, providing a high level of expertise and best practices...

Mountain View is hiring “IT project manager ” **Responsibilities**: - Developing, in conjunction with the Project Sponsor, a definition of the project. - Ensures that the project is delivered on time, to budget and to the required quality standard (within agreed specifications). - IT project manager ensures the project is effectively resourced and...

Key Responsibilities: 1. Guest Check-in and Check-out: Welcome guests upon arrival and ensure a smooth check-in process. Accurately complete check-in and check-out procedures, including billing and payment. Handle room assignments, and credentials, and provide an orientation to the apartment and facilities. 2. Customer Service: Act as a point of contact for...

Overview: **_ WELCOME TO SITA_** Are you ready to love your job? The adventure begins right here, with you, at SITA. **_ ABOUT THE ROLE & TEAM:_** To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers, perform all Service Operations activities according to SITA...

Description **JOB TITLE** Customer Service Officer | MAF Properties | Shopping malls. **ROLE SUMMARY** The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and...

A Petroleum services Company located in Alexandria is currently hiring procurement EngineersJob **Responsibilities**: - Prepare proposals, request quotes and negotiate purchase terms and conditions. - Prepare and issue purchase orders and agreements. - Monitor supplier performance and resolve issues and concerns. - Inspect and evaluate the quality of...