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Clients Partnership Specialist corporate Sales

2 weeks ago

مصر, Egypt Hired HR Full time

Our client is a global Learning & Development Center.

**Job Profile**
Job Title: Sr. Client Partnership Specialist
Direct Manager: Regional Sales VP
Works closely with: Marketing - Learning & Development - Client Operations - Finance

**Job Duties**
Implement the sales, marketing, and after-sales processes.
Responsible for new clients acquisition, follow up, client relationship, satisfaction & retention.
Responsible for achievement of assigned sales target.
Responsible for the Public Calendar activities.

**Responsibilities**
Database building, updating, and management.
Prospect new clients and follow up to generate sales opportunities.
Research & list new industries/entities to be approached.
Achieve monthly KPIs of cold calls, meetings & proposals.
Schedule, shadow & conduct client meetings as well as post sales meeting activities.
Update the sales-related templates, calendars, sheets & CRM system.
Consolidate and finalize commercial proposals.
Support in customized proposals for potential clients with reference to the L&D department.
Align with the L&D to make sure all client needs are covered in training materials.
Handle after-sales services including workshops implementation, invoicing, customer feedback, upselling and complaints resolution.
Keep track of the history of sales-related correspondence.
Responsible for the sales and public relations campaigns in booths and other outdoor fairs to represent the company as well as to generate sales leads.
Manage cross-functional activities with the L&D, Client Operations, and Finance departments to provide clients with the highest quality of service.
Prepare and submit periodical reports as directed.
Adhere with sales activities SLAs.
Achieve Annual and quarter sales Target.
Maintain excellent relationships with existing clients, upselling, retaining old clients and ensuring client satisfaction.

**Qualifications**:
Experience in service sales or customer service is preferred
Significance sales training or sales consulting 2-3 Years
Experience in KSA is preferred
Ability to work in a deadline target-driven work environment, attention to detail, and ability to multitask.
Discipline, and commitment to SLAs
Excellent listening, negotiation, and presentation skills
Excellent verbal and written communications skills
Proven ability to drive the sales process from plan to close
Proven ability to position products against competitors
Proven sales executive experience, meeting or exceeding set sales targets
Proven experience as an Account Relationship Specialist
Knowledge of customer relationship management (CRM) practices and system
Experience in service sales or customer service is preferred
Proactive, Problem-solving attitude
Excellent writing, time management and organization skills
Aptitude for fostering positive stakeholders relationships
Teamwork and leadership skills
Customer-centric mindset