Senior Manager, Customer Experience

Job Description & Specification: We are hiring for one of the multinational companies in Cairo, Egypt Job Requirements Educational Qualification: - Bachelor of Computer Science or relevant degrees **Experience**: - A minimum of 5 Years in Sales\ business development relevant experience. - A minimum of 10 Years overall experience. - Comfortable holding...

Services Project/Program Management Senior Analyst It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical...

**_Ready and hungry for a new adventure? You are definitely in the right place! _**We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many...

**_Ready and hungry for a new adventure? You are definitely in the right place! _**We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many...

Senior Technical Account Manager TAM - ACS organisation-22000CUO **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Advanced Customer Services - Principal Technical Account Manager TAM** **This role will be based in Cairo, Egypt.** Oracle Advanced Customer Services is a Global...

Senior Technical Account Manager TAM - ACS organisation-22000CUO **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Advanced Customer Services - Principal Technical Account Manager TAM** **This role will be based in Cairo, Egypt.** Oracle Advanced Customer Services is a Global...

Senior Support Engineer - Identity Management ACS Consultant-230001R6 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Our Team** Advanced Customer Services (ACS) is looking for experienced **Oracle Identity Governance - JAVA developer** with hands on experience in JAVA...

**About the role**: **Responsibilities**: The Customer Service Director is accountable for the provision of day-to-day coordinated delivery of agreed contractual solutions and services for a given customer. This includes the following: - Overall responsibility for the quality of service and customer satisfaction for all implemented Orange Business Services...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**Job Description**: Our Client: A well-established FMCG business with stretched ambitions and a highly committed leadership team is looking for a Senior R & D Manager to join their team in Egypt. Your Role: Senior Manager - R&D you will be responsible for leading the organization in products innovations, products renovations, value ingredient engineering,...

**Overview** As the Customer/Distributor Management Leader, He/she will ensure that exceptional operational services are provided, by his/her organization, to sales associates across multiple teams and markets. These services include support of Customer and Distrbutor Management operations related to order processing, replenishment, tracking, and reporting....

Planning and delivering CRM strategies across the Hospital encouraging customer retention and customer loyalty, Play an integral role in helping increase brand awareness and hospital. - Minimum Education: Bachelors / Master Degree in public relations, marketing, or related field, Medical Background will be preferred - Minimum Work Experience: 3 to 7 years of...

**Purpose of the job** Manage targeted data (mobile internet AND MBB) stimulation programs for the personal prepaid, control and postpaid base that up-lift data ARPU, increase penetration's of data services within the base and convert more customers into data users. The position requires a results-oriented person with strong analytical skills, good...

**About the role**: Part of a team of OCB-CSD-SQWAD-Q&P, the « Senior Transverse Project Manager, Tool Usage and Configuration Expert» has for main objectives: - to drive and harmonize configuration processes of OCB Operation, in partnership with all OCB Operation teams, Process Owner, Service Implementation Expert, Configuration Managers, OBS IT and OCB...

Experience in the translation field; and previously worked in translation offices and companies - Experience in the Legal field of translation - Have experience as a legal translator and professional in using translation software like Trados CAT tools. - Required language pairs: English - Arabic and vice versa **Job Type**: Contract **Education**: -...

**Senior Software developer for International customer** **Title: Senior Azure Devops Engineer** **Industry: IT Software** **Reporting Line: Team Leader/SDS & Client (POC)** **Position Type: Full Time** **Level: Senior** **Location: Cairo Office, New Cairo** **About the job**:You have a strong background as a Azure Devops Engineer and you have ambitions to...

*** **What You’ll Do for Us** - Act as a company ambassador through accurately diagnosing service issues to deliver high quality service via multiple customer contact channels. - Research and resolve issues for consumers, business partners and Company associates to expedite resolution of complaints using a variety of information systems. - Contact...

**Produce and publish low level technical designs / implementation guidelines and install these solutions as contracted with the customer to best practice standards on different Aruba Technologies. Work closely with the Projects, Configuration and Integration teams and Enterprise Services Operations to ensure all technical documentation and knowledge...

**Job summary /purpose** The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures...

To manage the QC department efficiently and coordinate with all other departments to achieve the company targets, profitability and strategy. - To ensure proper training & development of all QC staff and to follow their day to day work, skills matrix and assignment. - To achieve customer quality requirement and satisfaction and respond immediately to any...