Senior Specialist, Product Management, Loyalty

4 days ago


Mansoura, Egypt Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Specialist, Product Management, Loyalty Solutions

The Team

The Loyalty Solutions team delivers end-to-end loyalty solutions for Issuers, close gaps in design, program management and analytics while being a multiplier for brand decisions and GDV growth creating sticky relationships. Grow Loyalty Solutions into a significant revenue & earnings contributor. We deliver marketing solutions to Merchants; focusing on low interchange markets; partnering with Issuers and Merchants develop ‘front-of-wallet’ product propositions for MasterCard consumers.

The Role:
Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms.

The Responsibilities:

- Solicit input from customer teams, customers and third parties regarding development of new solutions and possible enhancements of product offerings
- Compile market research and support opportunity assessments on new concepts and ideas
- Development of business cases and requirements for new solutions
- Participate in bringing solutions to market
- Interface with customer relationship managers to test concepts and monitor issuer pilots
- Transition new products into maintenance model

All About You:

- Experience in product management, product development, and project management desirable
- Strong interpersonal, written and verbal communication skills
- Strong organizational, planning and follow-up skills
- Ability to manage work on several projects concurrently
- Strong analytical skills
- Detail oriented focus
- Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard
- Self motivated with a proven track record of delivering success while operating within a team
- Bachelor’s degree in business or equivalent work experience

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.


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