Operations Call Center Manager

About the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...

**Our client is a one of leading companies in the field of Retail and Consumer Finance in Egypt** **Location: Heliopolis** **Industry: Retail and Consumer Finance** We are looking for a skilled **Call center manager **to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is...

Scope: **Responsibilities**: - Manages the call center team's real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real time or in the past, and escalates as appropriate. -...

Scope: **Responsibilities**: - Manages the call center team's real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real time or in the past, and escalates as appropriate. -...

**Responsibilities**: - Manage Call Center & back-office employees to ensure the smooth run of the day-to-day operations and the quality of service given to our life and P&C customers. - Contribute to the strategic development of the unit by recommending new initiatives to distinguish Allianz Call Center from other call centers in the insurance market. -...

**Job Description**: - Manages the call center team's; real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real-time orthe pastand escalates as appropriate. - Monitors the...

Telesales Offshore Call Center Agent - University degree. - Military status (defined for males). - Excellent English. -Males&Females -fixed shifts Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services,...

We're hiring now for all English Speakers: - Call center Agents - English Speakers B1 / B2 - Males and Graduates - Location : Maadi techology park - Transportation provided after 12 am - Gross Salary : 6000 - Rotational shifts **Job Types**: Full-time, Permanent **Salary**: Up to E£6,000.00 per month

Senior Call Center Operations Manager Senior Operations Manager - US hours - Cairo Bringing smiles is what we do at TTECfor you and the customer. As a Senior Operations manager working on the Night Shift (US hours) in Cairo, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment...

Curenta is a digital healthcare startup that is smoothing long term care operations especially medications management and medical consultations. We are an ultra-growth startup, based in California, USA. We are looking for talents who are go-getters, self-driven, and comfortable with multi-tasking while enjoying the vibes of doubling the business every...

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

**- Job Type; Full Time Onsite Job\** **- Job Location; Dammam, KSA** **Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for...

Build a customer-oriented focus in the Call Center by providing quality actions and resolutions to their concerns and queries. Follow communication/update expectations with clients, in accordance with the company policies, scheme or agreed time frames set. Answer inbound calls as well as assist customers who have specific inquiries Build customer’s...

**Responsibilities**: - Coordinate, dispatch, and manage all incoming calls and digital dispatch - Communicate daily with drivers and customers - Oversee and ensure deliveries and pickups are made on time to ensure accuracy - Provide ongoing coaching to each employee concerning quality, reliability, accountability, and productivity - Support a daily...

**Call Center Supervisor.Call Center** **-** **(** **2300008R** **)** **Description** **Job Purpose** To supervise and develop staff in accordance with company policies and procedures to reach international standards of customer service while attaining the highest level of work efficiency and creating healthy work environment encouraging team work &...

iSchool is seeking a Call Center representative to join our team in the E-Learning industry. As a Call Center representative, you will be responsible for responding to customer inquiries and providing excellent service to our students and their parents. Our fully online coding platform offers programming and artificial intelligence classes to students...

**JOB PURPOSE** Supervise a full range of call center services through the development of Service Quality Standards, manage process improvement initiatives and provision of customer centric support in order to maintain high customer satisfaction levels and support managerial decision making with required information and analysis - **MAJOR RESPONSIBILITIES...

Mohandessin, Egypt Job Type Fulltime - Onsite About the Role Hiring for an international company located in Mohandessin, Egypt! **Job Details**: Lead large IT projects and Manage information technology and computer systems. Develop the overall digital transformation strategy and specific plan(s) for the full lifecycle of technical implementation and new...

Vous Etes du Maroc, Tunisie ou Algérie? Vous cherchez un Boulot ? On vous attend pour joindre la Famille De #Raya_Contact_centre Nous recrutons des agents service à la clientèle pour une des plus grandes compagnies aériennes du Monde. Description de l’offre d’emploi : Gérer toute les questions et demandes des clients. Lieu du travail : 6 octobre...

Very good English - Fresh graduate - Able to work on rotational sifts (24/7) for males and till 10:00 PM for females - Military status (defined for males) - University degree Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center...