Call Center Manager

Scope: **Responsibilities**: - Manages the call center team's real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real time or in the past, and escalates as appropriate. -...

**Our client is a one of leading companies in the field of Retail and Consumer Finance in Egypt** **Location: Heliopolis** **Industry: Retail and Consumer Finance** We are looking for a skilled **Call center manager **to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is...

**Job Description**: - Manages the call center team's; real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real-time orthe pastand escalates as appropriate. - Monitors the...

We're hiring now for all English Speakers: - Call center Agents - English Speakers B1 / B2 - Males and Graduates - Location : Maadi techology park - Transportation provided after 12 am - Gross Salary : 6000 - Rotational shifts **Job Types**: Full-time, Permanent **Salary**: Up to E£6,000.00 per month

**Responsibilities**: - Manage Call Center & back-office employees to ensure the smooth run of the day-to-day operations and the quality of service given to our life and P&C customers. - Contribute to the strategic development of the unit by recommending new initiatives to distinguish Allianz Call Center from other call centers in the insurance market. -...

Telesales Offshore Call Center Agent - University degree. - Military status (defined for males). - Excellent English. -Males&Females -fixed shifts Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services,...

Managing the daily running of the call center, including sourcing equipment, effective resource planning and implementing call center strategies and operationsCarrying out needs assessments, performance reviews and cost/benefit analysesSetting and meeting performance targets for speed, efficiency, sales and quality.Ensuring all relevant communications,...

Build a customer-oriented focus in the Call Center by providing quality actions and resolutions to their concerns and queries. Follow communication/update expectations with clients, in accordance with the company policies, scheme or agreed time frames set. Answer inbound calls as well as assist customers who have specific inquiries Build customer’s...

Curenta is a digital healthcare startup that is smoothing long term care operations especially medications management and medical consultations. We are an ultra-growth startup, based in California, USA. We are looking for talents who are go-getters, self-driven, and comfortable with multi-tasking while enjoying the vibes of doubling the business every...

iSchool is seeking a Call Center representative to join our team in the E-Learning industry. As a Call Center representative, you will be responsible for responding to customer inquiries and providing excellent service to our students and their parents. Our fully online coding platform offers programming and artificial intelligence classes to students...

The main duty of a Medical Call Center Approval is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. -He is also responsible for giving phone approvals to our providers for eligible services. -The incumbent is also responsible to ensure that all calls are answered within predetermined...

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

**- Job Type; Full Time Onsite Job\** **- Job Location; Dammam, KSA** **Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for...

BabelMarts is hiring now "Call Center Agents" Job Qualifications: - Experience 1 - 3 years in a call center or customer service environment - Strong phone and verbal communication skills along with active listening. - Good data entry and typing skills. Account: Arabic

**Industry: Alcoholic Beverages** **Location: Cairo - Sheraton** **Our Clent is a leading FMCG working in the field of Alcoholic Beverages, and they are looking for a dynamic Call Center Agent to join the team.** **Duties and responsibilities**: - Handle all incoming/outgoing calls of the call center. - Provide follow up, occasional campaigns and call...

Role Purpose Provide an efficient Customer Chanel for Customer feedback through assisting customers in a friendly and professional manner with all calls coming into Wham Hotline, inquiries, suggestions or Complaints. Log all feedback onto the system and send necessary feedback to relevant Departments.KEY ROLE SPECIFIC ACCOUNTABILITIES:Attends all assigned...

**Job** Details**: - Experience Needed: - 1 To 2 Years- Career Level: - Entry Level (Junior Level / Fresh Grad)- Education Level: - Bachelor's Degree- Salary: - Confidential- Job Categories: - Customer Service/Support**Skills And Tools**: - Customer Service- Call Center- Customer Support- Customer Care- English- Computer Skills- Communication**Key...

A well-known bank is hiring Call Center Agents to Start Immediately Details: - Male Call Center Agent is needed. - Cairo residents - V.good English language - Max A-ge 28 - Gross salary 4100 - Social and medical insurance - Rotational shifts & days off - Location, Nasr City **Salary**: E£3,650.00 per month Ability to commute/relocate: - Nasr City:...

**Your opportunity to join the Banking sector** One of the most popular **Banks** in Egypt is hiring Call Center Agents. **Requirements**: - Graduates from governmental universities. - 0-3 years experience in call center - Cairo & Giza resendients. Details: - Fresh graduates:4.7k+1k kpis. - Experience 1year:5.7k+1k kpis. - VIP customers:6.2k +1k kpis. -...

**Call Center Supervisor.Call Center** **-** **(** **2300008R** **)** **Description** **Job Purpose** To supervise and develop staff in accordance with company policies and procedures to reach international standards of customer service while attaining the highest level of work efficiency and creating healthy work environment encouraging team work &...