Engineering Manager, Managed Services

**WE ARE** Opinov8 is a technology service provider, with an **Opinion in Innovation**, we engage with our clients at any stage in their product engineering and innovation goals, with solutions being mainly collaborative and outcome-driven. We are driven by delivering **value**, for our clients, through **technological innovation**. We are a young...

This role is an opportunity for a technologist with a passion for Linux and Cloud to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at...

An Engineering Manager, or Engineer Manager, is responsible for overseeing a team of Engineers in the completion of engineering projects. Their duties include hiring and training qualified engineering staff, setting project budgets and timelines for completion and helping their staff run tests or troubleshoot issues with prototypes. **Engineering Manager...

**About the role**: **Responsibilities**: - Holds accountability for the Quality of solutions (LAN, UC, SD-WAN, etc.) provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Works hand-in-hand with operational teams to ensure effective...

**Responsibilities**: - Holds accountability for the Quality of solutions (LAN, UC, SD-WAN, etc.) provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Works hand-in-hand with operational teams to ensure effective delivery of...

**Field Service Engineer** - Make periodic and emergency maintenance visits. - Receiving the complaint from the customer and find the necessary solutions - Provide customer with training to ensure the correctness, accuracy and quality of the services provided and customer satisfaction. - Writing a report to the customer about the defect, including the cause...

Job Description & Specification: - Identify the Service center budget, network expansion plan each year as per the top management plan - Monitor expenses and control the budget for maintenance - Provide regular monthly, quarterly, and yearly reports for each service center to the top management - Be responsible of the P&L of each service center - Supervise...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

Job Description & Specification: Providing a single point of contact (SPOC) to handle service inquiries, incidents, requests and events while ensuring relevant Service Level Agreements (SLAs) are being achieved and maintained within company, Head Office, Plant, existing and newly established distribution sites. **Operational/Professional/Business**: -...

Job Description & Specification: Providing a single point of contact (SPOC) to handle service inquiries, incidents, requests and events while ensuring relevant Service Level Agreements (SLAs) are being achieved and maintained within company, Head Office, Plant, existing and newly established distribution sites. **Operational/Professional/Business**: -...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

**What you’ll do**: **Role purpose**: - Following up and ensuring Service level targets are met on different services. - Maintaining that all impacted services recovered per agreed SLA, tracking, reporting, and providing management information about all incidents classified based on impact and urgency. - Capture all service details and update all...

**About the role**: LIS services time coverage is aligned with the services business criticality and leverages on a 24x7 structure and on-call capability. - Within the LIS team, the scope of this job is to ensure the following tasks on a 24x7 basis (shift work hours) for onsite and regional perimeters: - 2nd level incident management - hardware and software...

Ensuring the correct and proper delivery of customer support services to our customers - Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. - Take ownership of customers issues and follow problems through to resolution - Guide the sales and presales team in any projects pertaining warranty...

Ensuring the correct and proper delivery of customer support services to our customers - Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. - Take ownership of customers issues and follow problems through to resolution - Guide the sales and presales team in any projects pertaining warranty...

One in UAE, one in Morrocco and one in Egypt. **MINIMUM REQUIREMENTS** **_ _**Relevant / Related Agricultural Degree - Min of 5 years previous regional management experience in Wildlife and all that goes with that - Computer literate - Good leader - Strong proven management skills - Strong verbal and written communication skills - Strong admin and record...

**Role Summary**: Drive the future of collaborative open source development tooling as part of the Launchpad team. This is an opportunity for a motivated engineering manager with a passion for open source software, Linux, and web services to join our distributed team. Launchpad is a robust platform for managing open source development projects. It includes...

Principal Cloud Administrator, Managed Cloud (EBS Projects)-220000LZ **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **Job Title**:Technical Analyst 4 - eBusiness Suite (EBS) **Organization Name**:Oracle Managed Cloud Services - Applications Unlimited Cloud (AUC) **Role...

**About the role**: Work on 2 main technologies: switched Voice (known in OBS as BTG) and Microsoft Telephony (Lync, Skype for Business) Provide second level expert support for OBS customers in both technologies Ensure outstanding customer experience Own incidents/changes according to shift rules Own incident through its life ensuring service restoration...