Current jobs related to Service Center Manager - مصر - Premier Services & Recruitment

  • Call Center Manager

    2 weeks ago

    مصر, Egypt On-Hire Full time

    **Our client is a one of leading companies in the field of Retail and Consumer Finance in Egypt** **Location: Heliopolis** **Industry: Retail and Consumer Finance** We are looking for a skilled **Call center manager **to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is...

  • Traveling Center Manager

    7 days ago

    مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full time

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

  • Contact Center Manager

    3 days ago

    مصر, Egypt Abou Ghaly Motors Full time

    **Job Information**: Number of Positions **1** *** Business Line **AGM Holding** *** **Required Skills**: - contact centerCity **Cairo** *** State/Province **Cairo** *** Country **Egypt** *** Zip/Postal Code **11311** *** - Establish and enforce policies regarding employee conduct and communication etiquette. - Set goals and objectives for the...

  • Call Center Manager

    24 hours ago

    مصر, Egypt Collective Solar Full time

    **Join our team as a Contact Center Manager / Supervisor!** **Responsibilities**: - Lead and inspire a team of customer service representatives. - Analyze data to drive performance improvements. - Foster a positive and collaborative work environment. **Qualifications**: - Experience in a contact center or customer service leadership role. - Strong...

  • Call Center Manager

    2 weeks ago

    مصر, Egypt Top Business Human Resources Full time

    **Job Description**: - Manages the call center team's; real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real-time orthe pastand escalates as appropriate. - Monitors the...

  • Customer Service

    6 days ago

    مصر, Egypt 1st Talent Full time

    **Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for organizing and overseeing the daily activities. - Manage staff...

  • Service Delivery Manager

    2 weeks ago

    مصر, Egypt Future Group Full time

    Join one of the leading **Translation & Localization** Companies in the world! **Future Group** Company is leading the localization market since 1994 with global subsidiaries serving North & Latin America, Asia, Europe, and MEA. We're currently expanding our team globally, join our global team in our new journey now! We are hiring Service Delivery Manager...

  • Call Center Agent

    4 days ago

    مصر, Egypt Everlast Wellness Medical Center Full time

    Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

  • Contact Center Leader

    3 days ago

    مصر, Egypt Aramex Full time

    **Purpose of the Job**: To manage contact center team to ensure they are fully capable to achieve ultimate customer satisfaction. **Responsibilities**: - Act as a first line of contact for Contact Center Executives’ issues or and/or concerns related to customers’ process and escalations. - Handle high level complaints and/or VIP customers’ requests...

  • Customer Service

    4 days ago

    مصر, Egypt Pillars Consultancy Full time

    Job description - Ensuring that the service delivered to our client’s customers meets the Key Performance Indicators (‘KPIs’) for the role. - Receiving in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. Eligibility Criteria - 1+...

Service Center Manager

3 weeks ago

مصر, Egypt Premier Services & Recruitment Full time

Job Description & Specification:
- Identify the Service center budget, network expansion plan each year as per the top management plan
- Monitor expenses and control the budget for maintenance
- Provide regular monthly, quarterly, and yearly reports for each service center to the top management
- Be responsible of the P&L of each service center
- Supervise and evaluate the team to make sure they are performing their work efficiently
- Oversee the performance of the service centers and the day-to-day operations
- Hire the required employees as per the plan with the management
- Develop maintenance process and ensure they are being implemented at the service centers
- Skills:
- Microsoft Office : Professional
- Languages:
- English : Very good

**Job Details**:

- Country:
- EGYPT- City:
- Cairo- Area:
- Heliopolis- Job Type:
- Full Time- Industry:
- Construction,- Salary From:
- 20000 LE- Salary To:
- 25000 LE- Gender:
- Salary Negotiable:
- No- Age From:
- 30- Age To:
- 40- Experience:
- 10 - 15 YearsApply