Technical Support Professional
4 hours ago
We are seeking a skilled Technical Support Professional to join our team at SamTech Group. The ideal candidate will be responsible for providing exceptional customer support and ensuring the smooth operation of our tracking systems.
Key Responsibilities:
- Monitor and troubleshoot technical issues with our tracking systems
- Provide timely and effective solutions to customer inquiries
- Coordinate with customers and technicians to ensure seamless service delivery
- Manage unit assignments, deactivations, and maintenance schedules
- Assist customers via phone, email, or in-person
- Perform training sessions for new and existing customers
- Prepare daily, weekly, and monthly reports on work progress and tasks
Requirements:
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Windows and Office
- Ability to learn new technologies quickly
- Strong organizational and time management skills
- Ability to prioritize tasks and meet deadlines
- Professionalism, confidence, and patience in all interactions
- Team player with minimal supervision required
- Strong dedication to customer service
- Bachelor's degree in Electronics and 2-3 years of experience
Compensation:
The estimated salary for this position is $60,000 - $80,000 per annum, depending on location and experience.
-
Technical Support Specialist
2 months ago
New Cairo, Cairo, Egypt SamTech Group Full timeJob Summary:As a Technical Support Specialist at SamTech Group, you will be responsible for providing exceptional customer support to our clients. Your primary goal will be to ensure that our clients receive timely and effective technical assistance, resolving their issues efficiently and professionally.Key Responsibilities:* Provide technical support to...
-
Technical Sales Professional
3 weeks ago
New Cairo, Cairo, Egypt SamTech Group Full timeJob DescriptionWe are seeking an experienced Technical Sales Professional to join our team at SamTech Group. As a key member of our sales team, you will be responsible for driving business growth and revenue through effective sales strategies and exceptional customer relationships.Key Responsibilities:Sales Strategy Development: Develop and execute sales...
-
Technical Support Specialist
4 weeks ago
New Cairo, Cairo, Egypt SamTech Group Full timeTechnical Customer Support AgentJob Summary:The Technical Customer Support Agent is responsible for delivering exceptional technical support to clients after sales.He or she ensures the proper functioning of all vehicles' tracking systems by maintaining continuous contact with customers.Responsibilities:Verify the units' proper functionality on a daily...
-
Senior Technical Support Specialist
2 weeks ago
New Cairo, Cairo, Egypt SamTech Group Full timeJob SummaryWe are seeking a skilled Senior Technical Support Specialist to join our team at SamTech Group. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring the smooth operation of our vehicle tracking systems.
-
Project Support Professional
1 week ago
Cairo, Cairo, Egypt Innovative Consulting Partners Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Project Support Associate to join our team in support of the Firestopping & Thermal Team at Innovative Consulting Partners. The ideal candidate will manage daily communications, track project progress, and ensure documentation and billing accuracy. Key Responsibilities Daily Management of...
-
Technical Caseware Specialist
3 weeks ago
Cairo, Cairo, Egypt PILLARS Full timeRole OverviewThis position involves providing expert-level support and guidance to clients in implementing and utilizing Caseware products.Key Responsibilities:Participate in Caseware product implementation and consulting services for professional practices and corporate clients.Lead client discovery meetings to assess client requirements and define...
-
Customer Service Professional
3 weeks ago
Cairo, Cairo, Egypt RayaCX Full timeJob OverviewRayaCX is a leading provider of next-generation BPO and customer experience management services. Since 2001, we have been delivering integrated business process outsourcing solutions focusing on advanced technology, robust strategies, continuous improvement, and innovation.This is a full-time on-site role for a Customer Service Representative at...
-
Strategic Business Development Professional
3 weeks ago
Cairo, Cairo, Egypt PILLARS Full timeAbout PILLARSPILLARS is a leading management consulting firm specializing in helping organizations improve their performance and achieve their goals in the Kingdom of Saudi Arabia (KSA). Our team of experienced consultants work closely with clients to understand their unique needs and develop tailored solutions that deliver results.About the RoleWe are...
-
Cairo, Cairo, Egypt PILLARS Full timeJob DescriptionWe are seeking a highly skilled Project Management Professional to lead our tendering and estimation efforts in Cairo.About the RoleThis is a challenging and rewarding opportunity to utilize your expertise in managing complex projects from initiation to completion.Develop and implement effective project management strategies to ensure timely...
-
Customer Service Specialist
6 days ago
Cairo, Cairo, Egypt RayaCX Full timeJob OverviewWe are seeking a highly skilled and customer-focused Customer Service Specialist - Global Support to join our team at Raya CX. This is an exciting opportunity for a motivated individual to provide exceptional customer support and technical assistance to clients worldwide.Key Responsibilities:Respond to Customer Inquiries: Address incoming...
-
Senior Accounting Professional
2 days ago
Cairo, Cairo, Egypt Caliberly Full timeJob Summary:We are seeking an experienced Senior Accounting Professional to oversee and manage the day-to-day accounting operations within our organization. This role is responsible for ensuring accurate financial reporting, compliance with regulations, and efficient management of accounting staff.Key Responsibilities:- Manage a team of accountants and...
-
Tech Support Engineer with VoIP Expertise
7 days ago
Cairo, Cairo, Egypt Rehlat Full timeAbout the RoleWe're seeking an exceptional IT Support Specialist to join our team in Cairo, Egypt.This role involves providing day-to-day IT support, troubleshooting hardware, software, and network issues, as well as managing IT infrastructure, including servers, workstations, and cloud-based solutions.The ideal candidate will have proven experience in IT...
-
ERPNext Senior Accounting Professional
3 weeks ago
Cairo, Cairo, Egypt PILLARS Full timeERPNext Senior Accountant Job DescriptionCompany Overview:Pillars is a leading audit firm based in Cairo, Egypt. We provide a wide range of professional services including audit, tax, and advisory services to clients across various industries.Job Summary:We are seeking an experienced ERPNext Senior Accountant to join our team. As an ERPNext Senior...
-
Technical Specialist
4 weeks ago
Cairo, Cairo, Egypt World Health Organization Full timeThe World Health Organization is seeking a highly skilled Technical Specialist to join its team in the area of mental health and substance use. The successful candidate will be responsible for developing and implementing policies and strategies to prevent and treat substance use disorders in the region.Key ResponsibilitiesAssess the current regional...
-
RayaCX Entertainment Support Specialist
1 month ago
Cairo, Cairo, Egypt RayaCX Full time**Customer Support Role for RayaCX**About the Position:We are seeking a highly skilled and customer-focused individual to join our RayaCX customer support team. As a Support Specialist, you will be responsible for delivering exceptional support to our users through various channels, including email, chat, and phone. Your primary goal is to resolve user...
-
Technical Content Specialist
4 weeks ago
Cairo, Cairo, Egypt Nok Human Capital Full timeNOK Human Capital, a renowned E-commerce company, is seeking a highly skilled Technical Content Specialist to join their team.As a key player in the company's documentation team, you will be responsible for creating high-quality technical content that meets the needs of software engineers and developers. Your primary focus will be on managing simultaneous...
-
Customer Support Specialist
6 days ago
Cairo, Cairo, Egypt RayaCX Full time**Company Overview**RayaCX is a leading provider of innovative solutions in the entertainment industry.Salary: 6600 EGP Gross PackageAbout the Role:We are seeking a highly motivated and customer-oriented individual to join our dynamic customer support team as a Customer Support Specialist.Your Responsibilities:Customer SupportRespond to customer inquiries...
-
Senior Technical Project Lead
3 weeks ago
Cairo, Cairo, Egypt Whitecollars Full timeAbout WhitecollarsWe are a dynamic retailer of home textiles and accessories, with six vibrant stores across the kingdom. Our e-commerce platform serves customers nationwide, offering high-quality materials at reasonable prices.Our goal is to be a distinguished lifestyle brand, providing customers with beautiful and comfortable home essentials that reflect...
-
Cairo, Cairo, Egypt RayaCX Full timeRayaCX is seeking a highly skilled and customer-focused Customer Support Representative to join our dynamic team. As a key member of our support team, you will play a vital role in delivering exceptional support to our users through various channels, ensuring a positive and seamless user experience.Key Responsibilities:Customer SupportProvide timely and...
-
Cairo, Cairo, Egypt Taozeef Full timeAbout the RoleTaozeef is seeking a highly skilled and experienced SAP S/4HANA EAM/PM Senior Consultant to join our team.Key ResponsibilitiesOversee all phases of design, realization, data migration, and testing for seamless transition with minimal disruption to business operations.Required Skills and QualificationsMinimum 8+ years of SAP EAM/PM End-to-End...