Technical Support Professional

4 weeks ago


New Cairo, Cairo, Egypt SamTech Group Full time
Job Summary:

We are seeking a skilled Technical Support Professional to join our team at SamTech Group. The ideal candidate will be responsible for providing exceptional customer support and ensuring the smooth operation of our tracking systems.


Key Responsibilities:
  • Monitor and troubleshoot technical issues with our tracking systems
  • Provide timely and effective solutions to customer inquiries
  • Coordinate with customers and technicians to ensure seamless service delivery
  • Manage unit assignments, deactivations, and maintenance schedules
  • Assist customers via phone, email, or in-person
  • Perform training sessions for new and existing customers
  • Prepare daily, weekly, and monthly reports on work progress and tasks

Requirements:
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Windows and Office
  • Ability to learn new technologies quickly
  • Strong organizational and time management skills
  • Ability to prioritize tasks and meet deadlines
  • Professionalism, confidence, and patience in all interactions
  • Team player with minimal supervision required
  • Strong dedication to customer service
  • Bachelor's degree in Electronics and 2-3 years of experience

Compensation:

The estimated salary for this position is $60,000 - $80,000 per annum, depending on location and experience.



  • New Cairo, Cairo, Egypt SamTech Group Full time

    Job SummaryWe are seeking a skilled Senior Technical Support Specialist to join our team at SamTech Group. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring the smooth operation of our vehicle tracking systems.


  • New Cairo, Cairo, Egypt SamTech Group Full time

    We are seeking a skilled Technical Support Specialist to join our team at SamTech Group. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and ensuring the proper functioning of our tracking systems.**Job Responsibilities:**Daily System Checks: Conduct regular system checks to ensure all units are...


  • Cairo, Cairo, Egypt Innovative Consulting Partners Full time

    About the RoleWe are seeking a highly organized and detail-oriented Project Support Associate to join our team in support of the Firestopping & Thermal Team at Innovative Consulting Partners. The ideal candidate will manage daily communications, track project progress, and ensure documentation and billing accuracy. Key Responsibilities Daily Management of...


  • Cairo, Cairo, Egypt RayaCX Full time

    At RAYA CX, we are committed to delivering exceptional customer experience management services for Fortune 1000 companies worldwide.We are seeking a skilled Technical Support Specialist to join our team at our Qesm 1st 6 October location. As a key member of our customer service team, you will provide top-notch technical support and global services to clients...


  • Cairo, Cairo, Egypt Nok Human Capital Full time

    NOK Human Capital is a leading recruitment agency in Egypt, committed to connecting top talent with exciting opportunities.Our client, a renowned Internet and Network Solutions Service provider, is seeking an experienced Enterprise Technical Support Specialist to join their team.About the Role:We are looking for a highly skilled technical professional to...


  • Cairo, Cairo, Egypt Sagan Full time

    Sagan is a membership community for top executives seeking to hire international talent. Our platform bridges the gap between global candidates and US-based businesses, connecting them with leading American companies.The Technical Support and Development Expert will play a dual role, providing IT customer support during off-peak hours and contributing to...


  • Cairo, Cairo, Egypt Nok Human Capital Full time

    Job OverviewNok Human Capital seeks highly motivated and skilled individuals to fill the position of Customer Service Professionals. This role involves providing exceptional support to clients through various communication channels.

  • Career Professional

    2 days ago


    Cairo, Cairo, Egypt Whitecollars Full time

    Job SummaryWe are seeking a highly skilled Career Specialist to join our team at Whitecollars. The ideal candidate will possess excellent communication skills, a keen eye for detail, and the ability to work independently as well as part of a team.About UsWhitecollars is a leading provider of career counselling services, dedicated to helping individuals...


  • Cairo, Cairo, Egypt PPL Dynamics Full time

    PPL Dynamics is seeking a highly skilled and experienced interior architectural professional to join our team. As an Interior Designer, you will play a crucial role in creating exceptional spaces that meet the needs of our clients.About the RoleThe successful candidate will have a strong background in interior design, with a Bachelor's degree in Architecture...


  • Cairo, Cairo, Egypt RayaCX Full time

    Raya CX, a leading provider of next-generation BPO and customer experience management services, is seeking a skilled Customer Service Representative to join our team.Job Overview:This full-time on-site role offers a competitive monthly salary and benefits package, including private medical insurance and opportunities for career growth within the company.Key...


  • Cairo, Cairo, Egypt RayaCX Full time

    Job OverviewRayaCX is a leading customer experience management company based in Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth.We are seeking a highly motivated and skilled Technical Support Agent to join our team. The ideal candidate will have a passion for customer service and a...


  • Cairo, Cairo, Egypt Nok Human Capital Full time

    Nok Human Capital is recruiting customer service representatives and telesales agents for Goodsmart, a renowned online application with a premium household delivery service.As a Goodsmart representative, you will be responsible for providing exceptional customer experiences and generating sales through telesales efforts.Key Requirements:Excellent English...


  • Cairo, Cairo, Egypt RayaCX Full time

    Company OverviewRAYA Customer Experience (RAYA CX) is a leading provider of next-generation Business Process Outsourcing (BPO) and customer experience management services for Fortune 1000 companies worldwide.Since its inception in 2001, RAYA CX has been delivering integrated business process outsourcing solutions focusing on advanced technology, robust...


  • Cairo, Cairo, Egypt Whitecollars Full time

    At Whitecollars, we are seeking an experienced Administrative Support Specialist to work closely with our executive team and other departments. This role will play a crucial part in ensuring the smooth operation of our daily activities.**Job Description:**The ideal candidate will possess strong organizational and time-management skills, with the ability to...


  • Cairo, Cairo, Egypt RayaCX Full time

    Raya CX is a leading provider of next-generation BPO and customer experience management services. As a full-time on-site Chat Support Agent, you will provide customer service, technical support, and global services to clients across various industries.Job Overview:This role requires strong written communication skills, a customer-centric approach, and the...


  • Cairo, Cairo, Egypt Nok Human Capital Full time

    NOK Human Capital is a leading provider of human capital solutions in Egypt. We are seeking an Enterprise Technical Support specialist to join our team.**Job Summary:**We are looking for a highly skilled and experienced technical support specialist to provide front-line support to our enterprise clients. The successful candidate will be responsible for...


  • Cairo, Cairo, Egypt Whitecollars Full time

    Job Overview:">At Whitecollars, we are seeking a highly skilled and motivated Career Coach to join our team. In this role, you will be responsible for delivering exceptional career counselling services to our clients.">About the Role:">You will work closely with our Career Counselling Consultant to understand client needs and expectations.">Prepare tailored...


  • Cairo, Cairo, Egypt RayaCX Full time

    About the Role:We are seeking a highly motivated and customer-focused professional to join our dynamic customer support team at RayaCX. As a Customer Support Specialist, you will be responsible for delivering exceptional support to our users through various channels, including email, chat, and phone.Key Responsibilities:Customer SupportRespond to customer...


  • Cairo, Cairo, Egypt Nok Human Capital Full time

    Job Title: Enterprise Technical SupportNOK Human Capital is currently seeking an experienced Enterprise Technical Support specialist to join our team. The ideal candidate will have a strong technical background and excellent communication skills, providing top-notch support to enterprise clients.Work Arrangement: This role is available as a remote position,...


  • Cairo, Cairo, Egypt Nok Human Capital Full time

    Job DescriptionWe are seeking an experienced Talent Acquisition Specialist to join our team in Maadi. This role is responsible for sourcing and attracting candidates for white-collar positions, partnering with hiring managers to understand their needs, and managing the full recruitment lifecycle.Responsibilities:Partner with hiring managers to understand job...