Analyst, Project/program Management

5 hours ago


مصر, Egypt Dell Technologies Full time

Dell Technologies provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

Join us as a Project/Program Manager on our Deploy team in Cairo to do the best work of your career and make a profound social impact.

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfill their priorities, challenges and initiatives. As trusted advisor, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

What you’ll achieve
As a Project/Program Manager, you will be responsible for leading all aspects of initial plans, setting budgets, supervising project activities and communicating achievements to key stakeholders.

You will:

- Primary liaison/Single Point of Co-ordination and Support to the Dell Sales and Services teams on all aspects of the Dell Configuration Services (CS) portfolio and the ProDeploy for Client (PD) Service offering including order status, forecasts, etc.
- Primary liaison on all Dell CS/PD related issues including; engineering and any others as necessary to ensure the effective execution of CS/PD project schedules across the EMEA region with a primary focus on Germany.
- Provide co-ordination support to the Global CS & PD projects outside of the EMEA Region.
- Scheduling of CS/PD queries and order quotations and providing value add responses in a timely and effective manner.
- Be the Subject Matter Expertise (SME) support to customer quoting and tender submissions, with an appreciation for tender documentation and how to tailor answers to Customers specific agendas and needs. (i.e. not standard boiler plate answers/solutions).
- Assist sales with all CS/PD pre-sales activities including CS/PD capabilities, delivery times, and pricing.
- Be able to understand and present Dell’s CS & PD offerings to the customer

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- Related Technical Engineering/IT/Computer Science degree qualified of equivalent.
- Related Project Management and IT Professional accreditations e.g. PMI CAPM / PMP, MCSE, Prince2.
- Strong knowledge of Dell Technologies Services, hardware products and services offerings including Configuration Services and ProDeploy
- Good project management knowledge and service delivery skills.
- Good powers of expression and written communications.
- Good customer facing and presentation skills, good problem solving / analysis / negotiation skills
- Fluent German & English skills.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 07 March 2021



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