CRM Executive

1 week ago


Mansoura, Egypt Aramex Full time

Maintain customer structure and ensure proper placement and upgrade of customers
- Provide information to business unites about their performance
- Review Customer Processes regularly
- Set the criteria of Top Sales Performer Award
- Prepare regular reports to management on segments’ performance, growth, opportunities and customer migration
- Share the campaigns results with sales manager/country manager
- Send the visitations coverage to sales teams (on monthly/ quarterly basis)
- Conduct studies demand by different customer segments
- Migrate customers among tiers (old structure)
- Send daily freight quotations to the sales teams on daily basis
- Send visits and calls reports to the sales teams on daily basis
- Send communications report to sales team on daily basis
- Send opportunities report to sales team on daily basis
- Send freight and clearance report to sales team on daily basis
- Send e-Tool implementation report to sales team (monthly or basis)
- Approve new accounts over the REACH
- Maintain proper placement of customers in their proper segments
- Review and maintain customer segmentation
- Review and update customers’ data integration correctly
- Adhere to company HSSE, compliance and sustainability corporate policies

**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.


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