Sales Development Manager, Research Intelligence
4 days ago
Key Result Areas - Main Activities and Responsibilities
Prospecting and lead qualification
- Research, identify, and qualify target accounts through effective outreach methodologies and effective communication of our value proposition to key decision-makers.
- Identify contacts & reach out to lists of prospects, both outbound and inbound.
- Be responsible for planning and recording prospecting activities through our CRM database.
- Schedule appointments between prospects and designated Account Executive.
Teamwork
- Collaborate with sales and marketing team members to achieve individual and team goals.
Build knowledge
- Learn trends in our domains in order to speak comfortably to academic leaders about their challenges and needs.
- Learn the solutions in the Research Intelligence portfolio to probe and discover customer needs we can solve.
General Competencies
- Drives for results
- Collaboration and Teamwork
Technical and Functional Competencies
- Self-starter, eager to learn
- Exceptional communication skills - both written and spoken
- Resilient and able to adapt
Education, Knowledge, Skills and Experiences (and any other requirements)
Basic Qualifications
- Bachelor’s degree
- 3+ years of work experience in customer-facing role
- Confidence to credibly engage with senior University leaders
- Be able to speak and write fluently in English and Arabic
Ideal Qualifications
- Experience with selling by phone and meeting targets
- Experience working for, or delivering services to, universities, academic libraries, and/or research organizations
- Experience working in an international matrixed organization
- Experience with online customer engagement platforms (e.g. Salesforce) and social media for customer engagement
- Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
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