French Customer Service Representative
7 months ago
**Responsibilities**:
- Deliver accurate and comprehensive information by utilizing appropriate tools and methods.
- Address customer complaints and provide suitable solutions and alternatives within set timeframes.
- Follow up to ensure complete resolution.
- Maintain detailed records of customer interactions, manage customer accounts, and file relevant documents.
- Collaborate and communicate effectively with team members as needed.
- Strive to achieve high levels of customer satisfaction by understanding and addressing customer needs.
**Requirements**:
- Fluency in French (written and spoken) is essential.
- Basic understanding of English.
- Previous experience in a customer service role is an advantage.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks, prioritize effectively, and manage time efficiently.
- Excellent problem-solving skills and keen attention to detail.
If you are a dedicated professional with strong French language skills eager to impact our customers positively, we would love to have you on our team at NAOS Solutions
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