Head of Operations
6 months ago
**About Tribe X Digital**:
Tribe X is a leading luxury marketing agency. With a team of over 60 creatives, digital strategists, and content creators, we partner with some of the most prestigious brands across the globe. Our integrated approach to marketing ensures that our clients receive top-tier Strategy, Social Media, Content production, and Paid Media Ads, all aimed at delivering unparalleled ROI.
**Position Overview**:
**Key Responsibilities**:
- Operational Leadership: Develop and implement operational strategies that align with our business objectives and support sustainable growth.
- Process Optimization: Identify and streamline processes to enhance efficiency, productivity, and quality of work across all teams.
- Team Management: Lead and support diverse teams, fostering a collaborative and high-performance work environment.
- KPI Development: Define and track key performance indicators (KPIs) and metrics to measure operational performance and progress towards goals.
- Reporting and Analysis: Provide regular reporting and analysis to senior management, offering insights and recommendations for continuous improvement.
- Problem Solving: Proactively address operational challenges, implementing effective solutions to maintain smooth workflow.
- Adherence to EOS: Champion the implementation of the Entrepreneurial Operating System (EOS) as outlined in "Traction" by Gino Wickman, ensuring alignment with our operational framework.
- International Expansion: Develop and execute strategies for expanding the agency into new countries and ensuring a successful global presence.
**Qualifications**:
- Experience: 8+ years of experience in the operations field within advertising or a related industry, preferably within a marketing agency.
- Leadership Skills: Demonstrated ability to lead and manage large teams, with a focus on fostering a positive and productive work culture.
- Operational Excellence: Strong background in process optimization, KPI development, and performance tracking.
- Problem Solving: Exceptional problem-solving abilities, with a strategic mindset and a proactive approach.
- Knowledge of EOS: Familiarity with the Entrepreneurial Operating System (EOS) is a significant advantage.
- International Experience: Proven track record in expanding operations internationally and working in a culturally diverse environment.
- Communication: Excellent communication and interpersonal skills, with the ability to effectively convey complex ideas and solutions.
**What We Offer**:
- Growth Opportunities: Be part of a rapidly growing agency with opportunities for personal and professional development.
- Innovative Environment: Work in a creative and dynamic environment where your ideas and contributions are valued.
- Global Impact: Collaborate with prestigious luxury brands and make a tangible impact on their success.
- Supportive Culture: Join a team that prioritizes work-life balance, employee satisfaction, and continuous improvement.
**How to Apply**:
If you are a visionary operations leader with a passion for excellence and a desire to drive growth in a dynamic agency setting, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and why you are the ideal fit for this role.
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