Call Centre

**About Us**: SmartSetter is a trailblazing real estate technology company renowned for its innovative solutions and fast-paced environment. We specialize in revolutionizing outbound recruiting calls for real estate brokers by providing cutting-edge services. With a proven track record of over 4 million successful conversations with real estate...

**Role Description** This is a full-time on-site Customer Service role located in New Cairo. The Customer Service team at Teleperformance is responsible for providing excellent customer support, ensuring customer satisfaction, and delivering exceptional customer experiences on a daily basis. **Location: New Cairo (5th Settlement)** **Qualifications** -...

-Job description **Why join us?** To continuously provide high quality processing service related to CCM to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Responsible for relationship building and resolving customer queries / issues in a professional manner (where applicable). Other responsibilities dependent...

**Job Overview** Join our dynamic team as a **Call Center Service Delivery Manager**, where you will play a critical role in ensuring seamless services to our clients and enhancing customer satisfaction. Your responsibilities will span from managing service delivery processes to coordinating with different teams to achieve the highest level of efficiency...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

-Job description**Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest standard of customer service is provided to Emirates customers,...

**Role Purpose**: Act as the decision support function for the Customer Care department by preparing the necessary analysis, reports & giving recommendations to assist in the decision-making process as well as detecting/highlighting issues that may have positive or negative impact on the business. **Key Accountibilty & Decision Ownership**: **1. Operational...

-Job description**Why join us?** To continuously provide high quality processing service related to CCM to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Responsible for relationship building and resolving customer queries / issues in a professional manner (where applicable). Other responsibilities dependent...

Customer Service Consultant (BES) **Job Description**: **Customer Service Consultant** **Cairo - Egypt** **A** **Fixed, Full Time (40 hours per week) role** Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional...

-Job description **Why join us?**: - Wealth and Personal Banking (WPB) Operations is the largest business service within Operations and spans across 39 countries, _supports the delivery of end-to-end journeys for customers in line with WPB strategic business objectives. _The team provides customer-centric banking experience across the entirety of the user...

**Systems Engineer (SecOps)** **Location: Cairo, Egypt** **Our Team** The Fortinet Systems Engineering team is a group of technically skilled and commercially astute professionals who are passionate about solving our customers' challenges through the delivery of industry-leading Cybersecurity solutions. We are looking for a Systems Engineer working in a...

**Role Purpose**: Participate in a range of engineering activities related to planning, design, engineering and implementation of CSCF/ENUM network elements, according to the company forecast, technology evolution, Vodafone Technology Networks recommendations, quality of service design parameters and business continuity plan. Ensure the timely realization...

CXAi is a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions. - Our mission is to...

**About invygo** Founded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car. With the success of our expansion to Saudi Arabia in 2021 and in Qatar in 2023, we have continued to grow our operations. Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth...

**Overall Role Purpose / Scope of Role**: Providequality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service. **Accountabilities**: **Backline Team Leader**: - Assist the customer...

Provider Services Consultant - Temporary **Job Description**: **Provider Services Consultant** **Cairo, Egypt** **A full time role** **Hybrid home and office working options available once signed off - This is not a fully remote working position.** Here you'll be welcomed. We chion diversity and we understand the importance of our people representing...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**: Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...