Delivery Center of Excellence Odm

**About the role**: Operational Implementation Management of Network Services in line with the guidelines and targets from CSO Global Process Owners and management. Management of the ODM/LDM teams in Cairo for Europe Share OBS strategic guidelines and inputs with his/her managers and their teams Propose and provide service enhancements and solutions where...

The CoE will be coordinating with global digital offering team on new products/Solutions and push for digital offerings to extend lifecycle and enhance customer asset’s reliability, security and experience. The role is open to be based in Algeria, Morocco, Tunisia or Egypt and expected to maintain a good working relationship with the MEA team, and...

The Delivery Excellence is responsible for identifying and driving the Elimination and Simplification of the end-to-end processes The Delivery Excellence will work with the Product Owner and Business SMEs involved in the end-to-end processes to drive the desired outcome. The role requires the DEL is to effectively capture, document and manage business...

**About the role**: Benelux ESM Mission / role purpose Primary mission is to provide Level 2 support to the LDM team & LDM team manager, interfacing with ODM/BDM/Account/PM teams in order to drive and continuously improve the delivery performance of country terminating orders. The Exception Support Manager (ESM) will work in direct association with (and...

**Role purpose**: - Managing and coordinating IT accounts logistics within the UK Network team, new hires on-boarding, Laptops, System account requests. Reports generation, nevertheless simple automation for repetitive tasks. **Key accountabilities and decision ownership** - Account coordinator for 200+ employee - Group Mailbox Monitoring - High Level...

**Role Purpose**: 1) The Delivery Excellence is responsible for identifying and driving the Elimination and Simplification of the end-to-end processes 2) The Delivery Excellence will work with the Product Owner and Business SMEs involved in the end-to-end processes to drive the desired outcome. 3) The role requires the DE is to effectively capture, document...

Telesales Offshore Call Center Agent - University degree. - Military status (defined for males). - Excellent English. -Males&Females -fixed shifts Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services,...

**Role purpose**: - (1) Requesting and administering IT user accounts for all non-FTE staff and direct partners. Dealing with mailbox, queries, and account issues. - (2) Assisting in the enrolment of new starters (FTE and work Package). Providing basic user support on the first day, dealing with queries, etc - (3) Assisting with PO requests and GRNs for...

**About this opportunity**: At Mobile Financial Services we enable financial inclusion - truly using Technology for doing good in society! Our systems are used by hundreds of millions every day for services such as peer to peer transfers, payments, disbursements, loans, savings etc. We use the latest and greatest tech and techniques to guarantee...

English Call Center without Rush ▪︎ Location: Maadi ▪︎ 8 Working Hours. ▪︎ Rotational Shifts 24/7. ▪︎ Salary : 7k Net + Bonus + Social & Medical Insurance. 》English Level : very good up to Excellent 》Graduates Only. **Salary**: E£7,000.00 per month Ability to commute/relocate: - Maadi: Reliably commute or planning to relocate...

We are looking for a delivery manager & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as leading the drivers team, monitoring progress, orders assignment and supervision, office tasks such us creating daily reports, data entry,...

Join one of the leading **Translation & Localization** Companies in the world! **Future Group** Company is leading the localization market since 1994 with global subsidiaries serving North & Latin America, Asia, Europe, and MEA. We're currently expanding our team globally, join our global team in our new journey now! We are hiring Service Delivery Manager...

We are looking for a delivery manager. The delivery manager is responsible for making sure that services are being seamlessly delivered to the clients. He will be in charge of a variety of tasks, such as leading the team, training and recruiting new staff, monitoring progress, orders assignment and supervision and managing budgets Job responsibilities: -...

**About the Role: **Responsibilities: - **Design and Implementation**:Architect and deploy modern data center fabric networks using Cisco ACI, **reliable LAN and WLAN solutions using Cisco SDA and DNA Center controllers, **ensuring robust and scalable solutions that meet client requirements.** - **Protocol Management**: Implement and manage Layer 2 protocols...

About the opportunity Overall responsibilities are to handle and resolve all incoming live chat customer inquiries and complaints in a professional, efficient, and effective manner to ensure customer satisfaction and loyalty. What you need to be successful - Handle all incoming live chats such as; late confirmation, missing items, wrong, payment, refund,...

We are looking for a delivery manager. The delivery manager is responsible for making sure that services are being seamlessly delivered to the clients. He will be in charge of a variety of tasks, such as leading the team,training and recruting new staff, monitoring progress, and managing budgets. Job responsibilities: - Maintaining high performance levels...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

About the opportunity - Aim to constantly improve people operations service delivery with excellent customer service by identifying challenges and recommending opportunities for improvements, constantly thinking outside of the box in terms of solutions. - Trusted Business Partner to the executive team. Coach and support local leadership team in identifying...

About the opportunity - Aim to constantly improve people operations service delivery with excellent customer service by identifying challenges and recommending opportunities for improvements, constantly thinking outside of the box in terms of solutions. - Trusted Business Partner to the executive team. Coach and support local leadership team...