Delivery Excellence Specialist vois

**Role purpose**: This role is part of the new Office IT team within Vodafone Shared Services. The Demand and Delivery Management Lead acts as an experienced project manager, managing end to end complex projects through the entire life-cycle from requirements definition until rollout to the VOIS centres. The role is responsible for on-time, on-budget and...

**Role Purpose**: 1) The Delivery Excellence is responsible for identifying and driving the Elimination and Simplification of the end-to-end processes 2) The Delivery Excellence will work with the Product Owner and Business SMEs involved in the end-to-end processes to drive the desired outcome. 3) The role requires the DE is to effectively capture, document...

**Role purpose**: - (1) Requesting and administering IT user accounts for all non-FTE staff and direct partners. Dealing with mailbox, queries, and account issues. - (2) Assisting in the enrolment of new starters (FTE and work Package). Providing basic user support on the first day, dealing with queries, etc - (3) Assisting with PO requests and GRNs for...

**Role purpose**: This role is part of the internal IT team at VOIS Egypt. The person is a technical expert ensuring the implementation of state of the art security systems in accordance to the Information Security policies. The role collaborates closely with the Information Security teams within other VOIS centres as well as other Group Security...

**Role Profile**: - Billing helpdesk specialist are primarily responsible for addressing customer complaints, concerns and questions related to the billing of products and services. Usually process requests related to the payments of bills, billing schedules, payment methods and any other billing related concerns in a timely manner to minimize the adverse...

**Role purpose**: - Perform Business Analysis and Data Management across Networks Centres, collating relevant information around technology metrics, financial data and HC data, consolidating business reporting and dashboards, validating consistency of data and producing recommendations for OPC and Networks Management team. - Lead a team of business managers...

**Role Purpose**: - Drive decisions for operational activities and set strategic goals - Lead VOIS Care operations for diversified markets, service lines and segments (Germany, Ireland, Italy, Spain and CIOT, through multi-channel (Back Office, Web-Chat, Voice & Converged) for any given market. - Account manager and single interface with partners, owning...

The Delivery and Investment Planning Team play a pivotal role in driving the right investment for our product delivery to achieve the greatest value for Vodafone. We work closely with a wide variety of stakeholders, collaborating with Portfolio Clusters, Technology, Lean Portfolio Management (LPM) and Finance to establish a cadence and culture around best...

TruKKer is Middle East’s 1st and largest on-demand truck aggregator. TruKKer is transforming the fragmented logistics market to make it standardized, transparent and efficient by leveraging the power of technology. We are driving adaptation of technology at the lowest levels of business i.e the drivers. We are the front runners of introducing technology to...

**Long Description**: Core competencies, knowledge and experience: 3+ years’ experience in project management/delivery in the telecommunication & network field. Strong background in project and delivery management practices and activities. Track record of successful delivery of telecom/network projects. Proven international experience delivering...

**Key accountabilities and decision ownership** - Create engaging learning activities and compelling course content that enhances retention and transfer - Create story boards - Conduct instructional design researches and analysis to ensure latest adoption of models and theories - Create supporting material - Design to include, gamification, interaction which...

The Delivery Excellence is responsible for identifying and driving the Elimination and Simplification of the end-to-end processes The Delivery Excellence will work with the Product Owner and Business SMEs involved in the end-to-end processes to drive the desired outcome. The role requires the DEL is to effectively capture, document and manage business...

**Role purpose**: The Data Integrity Specialist is responsible for data integrity of Office IT Infrastructure services, detailed reviews of processes as well as audits. The role acts as a single point of contact for Data Integrity optimisation in VOIS and reports virtually to the Data Integrity Manager. The Data Integrity Specialist coordinates and delivers...

**Role purpose**: **Key accountabilities and decision ownership**: - Create engaging learning activities and compelling course content that enhances retention and transfer - Create story boards - Conduct instructional design researches and analysis to ensure latest adoption of models and theories - Create supporting material - Design to include,...

DeepSource is seeking a highly skilled Senior Delivery Specialist to join our team. DeepSource is at the forefront of innovation and adaptive strategies that allow businesses to stay competitive in today's rapidly evolving digital landscape. **Responsibilities**: - Implement & support Data Migration solutions - Implement & support Disaster recovery...

**Role Purpose**: In the role you will support the Vodafone Head of NSE-VOIS. The role requires relationship building across both the NSE _VOIS team and with other PAs across _VOIS and Group functions. You will be responsible for the efficient running of the Head time, manage requests for time or deliverables and organizing events, meetings and managing the...

**Role purpose**: This role is part of the new Office IT team within Vodafone Shared Services. The IT Delivery/Demand Specialist acts as an experienced project manager, managing end to end complex projects through the entire life-cycle from requirements definition until rollout to the VSS centres. The role is responsible for on-time, on-budget and on-quality...

Excellent written and verbal communications skills with an ability to interact with senior stakeholders. - Bar-raising stakeholder management and organization skills. Track record of working with senior stakeholders. - Ability to get hands dirty in the detail but can also see the bigger picture. - Ability to effectively manage multiple workstreams at the...

**About the role**: Job purpose: - To provide end-to-end ownership for all Telecom Solutions (RFCs) being delivered to assigned customers within committed timeframe and meeting quality standards & other defined KPI’s in order to ensure Outstanding customer experience. (Change & Release Management). Key Result Areas: - End to end accountability from the...

**Role Purpose**: Responsible for supporting the business in achieving the objectives of the portfolio and delivery management function. This will involve working closely with head of Digital Network Engineering and Design & Innovation manager to help define, implement and continually improve delivery processes, standards, reporting and governance across the...