Drivers Relation Specialist
7 months ago
Office- Full-time- Senior-
**Responsibilities**:
**What you will do**:
- Organization of the process of interaction with users (Drivers).
- Improvement of onboarding, training, retention, loyalty processes in offices and regional representative offices throughout the region.
- Drawing up work plans for the short, medium and long term.
- Gathering and analysis of data on driving activity.
- Maintaining weekly reports.
- Participation in the organization of events to improve the quality indicators of driver activity.
**Qualifications**:
**We expect from you**:
- Plan and implement processes for interaction with drivers.
- Develop and improve quality indicators for driver loyalty and retention.
- Possess skills of practical work in Excel.
- Analyze statistical data and draw up reports and plans based on them.
- Automation of analytics processes is an advantage.
- Building customer interaction processes;
- Principles of project management, setting and monitoring the implementation and - maintenance of tasks;
- Direct and indirect motivation of participants of the project work;Maintenance of documents and reporting
**Conditions & Benefits**:
- We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 21 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.If you receive no feedback, it means that currently there are no suitable vacancies for you.
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