Business Development Specialist

3 weeks ago


مصر, Egypt Uber Full time

**About the Role**
***

The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Within our Community Operations organization, our business development team focuses on revenue generating activity.

We are actively recruiting for our Driver Acquisition Team

The team helps drivers with licensing, the onboarding process and supports drivers in their initial steps with Uber.

Once drivers are proficient with driving on the Uber platform, Perspective engages with them on a regular basis to ensure that they're making the most of the flexible driving opportunities. Perspective strives to improve driver earnings per hour, supply hours, feel a connection with Uber, and ultimately, choose to remain driving with Uber

**What You'll Do**
***
- Develop and lead Driver relationships through outbound trigger-based calling
- Take ownership of managing multiple driver accounts
- Provide customised coaching and recommendations to your driver partners
- Deliver against multiple critical metrics, per market priorities: GBs, engagement, cancellation rate, etc.
- Act as a voice of the customer capturing insights at every opportunity

**What You'll Need**
***
- You have at least 6-month experience in sales and retention **(mandatory)**:

- Sales and account management experience in a contact center environment.
- Fluent in Arabic.
- Strong English competency



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