Tier 2 Onsite IT Support Tech

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

**About Cartona**: We are a B2B marketplace. We empower retailers by connecting them to hundreds of wholesalers, suppliers and producing companies. Our aim is to enable retailers by providing them with easy price comparison, exclusive offers and seamless ordering and fulfillment experience through digitizing the traditional trade market. **What we are...

**About the role**: - ¦ Provide a professional first technical point of contact for the customer - ¦ Acts as technical escalation level within the team. - ¦ Responsible for the escalated tickets and participates in the generations and handling of the monthly trend analysis that is shared with the account team and the customer senior management. - ¦...

**Role Purpose**: - Technical expert for Billing Support engineers and specialists providing L2 support for Technology & Business stakeholders. - Responsible for the coordination, management, tracking of proactive & reactive operational activities and ensure that the services provided to customers are continuously available and performing to Service Level...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Job Description **Main Job Duties**: Diagnose PCs, Notebooks and Workstation Hardware or Software faults for Interact Computer Stores customers. Installing and configuring computer spare parts Ability to detect the defective computer spare parts and replace it. Support Interact Computer Stores customers either onsite, over the phone, remotely or as...

Company Description* Informa* is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Job Title** - Product Design **Location**: Cairo, Egypt **Job Purpose**: To analyze the business requirements and produce design documentation describing what the process or product/service must do in order to fulfil them in terms of functional and non-functional requirements. To effectively communicate the design to technical design and provide on-going...

Installation, configuration and maintenance for network Security equipment (Web Security, Mail Security, End point Security, Data Security, etc.) for IT Vikings customers. - Provides remote and on-site support to our customers. - Performing troubleshooting and root cause analysis on security appliances, Network appliances. - Prepare and perform...

Hiring for **Java API Product Developer** **Location**: Cairo, Egypy **Job description** We are looking for a hands-on Java webservice developer who is technology-oriented, forward-thinking individual, with an entrepreneurial spirit. Ability to work independently, both on technical & operational aspects is the key. **Key skills**: - Extremely fluent in...

#NOK_Human_Capital is hiring #Technical_support_Engineer #English_speaker for one of the biggest multinational companies located in #Maadi. Job description: - Assist external users of the client's technical products or services. - Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other...

About the Role:We are seeking a highly motivated and customer-focused professional to join our dynamic customer support team at RayaCX. As a Customer Support Specialist, you will be responsible for delivering exceptional support to our users through various channels, including email, chat, and phone.Key Responsibilities:Customer SupportRespond to customer...

**Company Overview**RayaCX is a leading provider of innovative solutions in the entertainment industry.Salary: 6600 EGP Gross PackageAbout the Role:We are seeking a highly motivated and customer-oriented individual to join our dynamic customer support team as a Customer Support Specialist.Your Responsibilities:Customer SupportRespond to customer inquiries...

About the Role:RayaCX is seeking a highly skilled Customer Support Representative to join our dynamic customer support team.As a key member of our team, you will be responsible for providing exceptional support to our users through various channels, ensuring a positive and seamless user experience.Key Responsibilities:Customer Support:Respond to customer...

As of now we are looking for a results-oriented IT Support Technician to helping manage WorkMotion’s IT infrastructure located in our Berlin HQ. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and constantly maintaining and improving our systems. **What you’ll do**: - Providing first level...

**What you’ll do**: **Role purpose**: to work on big data engineering pipelines, E2E solutions development, and system upgrades **Key accountabilities and decision ownership**: - Technical lead to the production services and providing the best customer experience in accordance with VF-EG strategy & following VF Group guidelines - Analyze performance...

WEmng is hiring a "System Engineer" for an IT Consulting company that delivers high-tech solutions through a limitless combination of IP telephony, mobility, and IPTV solutions to companies operating in the financial, hospitality, enterprise, retail, health, and education sectors. Our client has over 20 years of experience in the market, with simple,...

Company Description Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to help the world's best brands streamline their business operations. Role Description This is a full-time on-site role as a Customer Service Specialist located in Cairo, Egypt. The Customer Service Specialist will...

**What you’ll do**: - Provide strong support in the Datacom/CPN area at all technical levels of operation. - Ensure proper and timely handling of individual/global complaints related to Datacom area. - With responsibility of Initiating actions to improve the quality, availability and measurement of the area, Ensure highest network quality, availability...

**Information Technology** **Location** - Cairo, Egypt*** Job Title: Technical I, IT Operations (TCF) **Job Description**: We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted...